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- Tasks: Join our team to provide amazing customer service and delicious food.
- Company: Be part of the Cook family in Berkhamsted, where smiles and great food matter.
- Benefits: Enjoy discounts on fashion, dining, cinema, and more with our CookieJar perks.
- Why this job: Make a difference in customers' days while gaining valuable experience in a fun environment.
- Qualifications: Must be over 18; no prior experience needed as training will be provided.
- Other info: Flexible hours available; perfect for students looking to earn while they learn.
Retail Team Member
Berkhamsted
10
£10.60 – £11.00phr
Come and join our team and make peoples day with a smile and amazing Food in our Cook Shop in Berkhamsted be part of our Cook family.
We are looking for a Retail Team Member 10hrs per week cover as extras, due to some lone working do need to be over 18
Excellent Benefits including our amazing CookieJar with smart Spending, discounts on leading Fashion & Sports shops (New Look 10% ) Eating out and in, ( Zizzi’s 10% ) Cinema Tickets, Theatre Tickets, Beauty stores and many more it is unbelievable
REMARKABLE SERVICE
The customer is always more important than anything else you are doing.
Offer every customer a taster and use it as an opportunity to talk about our food.
Ask open questions and provide expert information about our food, as appropriate.
Share information with the customer on new products, what goes with what, side dishes, serving suggestions, garnishes and so on.
Be thoughtful – help carry bags to car, entertain children, offer another basket. Do whatever you think appropriate to help the customer have a good experience.
If you are a Foodie then great but we will train you to know
Our products, including how and where they are made. Understand what dishes suit which occasion – be an expert
and
To use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions
REMARKABLE BUSINESS
Know your shop targets and aim for them!
We are a food business – make sure the shop always looks immaculate, clean and spotless.
Make sure stock is replenished and rotated, and the freezers are full.
Be a whizz on the till. Operate it efficiently and accurately. Use in store computer to record till data.
Understand the shop paperwork, necessary legal checks and their purpose.
Open up the shop. Close the shop and cash up.
Checking in deliveries and placing orders.
Ensuring paperwork is complete and accurate.
Assist with stock taking as required.
Look smart with apron, and name badge at all times.
Support your Shop Manager and Team members by being an active part of the team, being willing to contribute and roll your sleeves up, and work together to create a remarkable shop
to apply please send your CV to
Retail Team Member employer: COOK Trading Ltd
Contact Detail:
COOK Trading Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member
✨Tip Number 1
Familiarise yourself with our products and services before applying. Knowing the ins and outs of what we offer will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you would provide remarkable service, as this is a key aspect of the Retail Team Member role.
✨Tip Number 3
Engage with our social media platforms. This will give you insights into our brand culture and current promotions, which can be great talking points during your interview.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights about the work environment and expectations, helping you tailor your approach when applying.
We think you need these skills to ace Retail Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you provided excellent customer service or worked in a team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention why you want to join the Cook Shop team and how you can contribute to creating remarkable experiences for customers.
Showcase Your Soft Skills: In your application, highlight soft skills such as communication, teamwork, and problem-solving. These are crucial for a Retail Team Member role, especially when interacting with customers and supporting your team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at COOK Trading Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing remarkable service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making people's day.
✨Demonstrate Food Knowledge
Even if you're not a foodie, show your willingness to learn about the products. Mention any previous experience with food or catering, and be prepared to discuss how you would help customers plan menus or suggest pairings.
✨Highlight Teamwork Skills
This position requires working closely with others, so be ready to talk about your experience in team settings. Emphasise your ability to support colleagues and contribute positively to the team dynamic.
✨Prepare Questions About the Role
Come prepared with thoughtful questions about the shop's targets, training opportunities, and how success is measured. This shows your genuine interest in the position and helps you understand what will be expected of you.
