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- Tasks: Engage customers with tastings and expert food advice while maintaining shop standards.
- Company: Join the Cook family, a vibrant community focused on quality food and customer experience.
- Benefits: Enjoy flexible hours, training opportunities, and a fun work environment.
- Why this job: Perfect for food lovers wanting to share their passion and make a difference in customer experiences.
- Qualifications: Must be over 18; no prior experience needed as training will be provided.
- Other info: Part-time role with potential for extra hours during weekends and holidays.
Retail Team Member
Hove
14.5
£11.00
Come and join our team in our Cook Shop in Hovebe part of our Cook family.
We are looking for a Retail Team Member 14.5hrs per week with some weeked and Holiday cover as extras, due to some lone working do need to be over 18
REMARKABLE SERVICE
The customer is always more important than anything else you are doing.
Offer every customer a taster and use it as an opportunity to talk about our food.
Ask open questions and provide expert information about our food, as appropriate.
Share information with the customer on new products, what goes with what, side dishes, serving suggestions, garnishes and so on.
Be thoughtful – help carry bags to car, entertain children, offer another basket. Do whatever you think appropriate to help the customer have a good experience.
If you are a Foodie then great but we will train you to know
Our products, including how and where they are made. Understand what dishes suit which occasion – be an expert
and
To use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions
REMARKABLE BUSINESS
Know your shop targets and aim for them!
We are a food business – make sure the shop always looks immaculate, clean and spotless.
Make sure stock is replenished and rotated, and the freezers are full.
Be a whizz on the till. Operate it efficiently and accurately. Use in store computer to record till data.
Understand the shop paperwork, necessary legal checks and their purpose.
Open up the shop. Close the shop and cash up.
Checking in deliveries and placing orders.
Ensuring paperwork is complete and accurate.
Assist with stock taking as required.
Look smart with apron, and name badge at all times.
Support your Shop Manager and Team members by being an active part of the team, being willing to contribute and roll your sleeves up, and work together to create a remarkable shop
to apply please send your CV to
#J-18808-Ljbffr
Retail Team Member employer: COOK Trading Ltd
Contact Detail:
COOK Trading Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member
✨Tip Number 1
Familiarise yourself with our products and services before applying. Knowing the ins and outs of what we offer will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you would provide remarkable service, such as offering tasters or helping customers with their shopping experience.
✨Tip Number 3
Show your enthusiasm for food and cooking. If you're a foodie, share your passion during the interview. If not, be ready to express your willingness to learn about our products and how they can enhance customers' experiences.
✨Tip Number 4
Be prepared to discuss teamwork and how you can contribute to creating a remarkable shop environment. Think of examples from past experiences where you've worked well with others to achieve a common goal.
We think you need these skills to ace Retail Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you provided exceptional service, as this is crucial for the Retail Team Member position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've gone above and beyond for customers in the past, as well as your enthusiasm for working in a team.
Showcase Your Food Knowledge: If you have a background or interest in food, make sure to mention it. Discuss any relevant experiences or knowledge that could help you connect with customers and provide them with expert advice.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at COOK Trading Ltd
✨Show Your Passion for Food
As a Retail Team Member, having a genuine interest in food can set you apart. Be prepared to share your favourite dishes or cooking experiences during the interview. This will demonstrate your enthusiasm and willingness to engage with customers.
✨Demonstrate Customer Service Skills
Since remarkable service is key, think of examples from your past experiences where you went above and beyond for a customer. Highlight your ability to ask open questions and provide helpful information, as this aligns perfectly with the role's requirements.
✨Know the Shop's Offerings
Familiarise yourself with the types of products the shop offers. Research their unique selling points and be ready to discuss how you would promote new items or suggest pairings. This shows initiative and a proactive approach to learning.
✨Emphasise Teamwork and Flexibility
The role requires supporting your team and being adaptable. Share examples of how you've worked well in a team setting and your willingness to cover shifts or help out wherever needed. This will highlight your commitment to creating a positive work environment.
