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- Tasks: Deliver exceptional customer service and keep the shop looking immaculate.
- Company: Join a family-owned, B Corp-certified business that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Why this job: Be part of a warm team that makes customers feel at home.
- Qualifications: No experience needed; just a passion for food and people.
- Other info: Great opportunities for personal growth in a supportive environment.
The predicted salary is between 10 - 15 £ per hour.
Location: Wokingham
Hours: Various Hours
Pay rate: £12.60 Per Hour
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service, the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop.
- Close the shop and cash up.
- Check in deliveries and placing orders, assist with stock taking as required.
- Look smart with apron, and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
Other bits
- If you tick most of these boxes but not all—don’t stress. We’re all about potential.
Excellent Benefits including
- Paid breaks
- Paid leave on your birthdays, moving house, becoming a grandparent or your child starts school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks.
- Team meals, events & away days
Be part of a B-Corp-certified business that values sustainability, people, and the community.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Casual Retail Team Member Wokingham employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Team Member Wokingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your respect for the role and the company. Plus, it gives a sneak peek of how you'll represent COOK in the shop!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your journey with COOK. So, don’t hesitate—hit that apply button!
We think you need these skills to ace Casual Retail Team Member Wokingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and customer service. Remember, we’re all about warmth and care at COOK.
Tailor Your Application: Make sure to tailor your application to the role of Casual Retail Team Member. Highlight any relevant experience or skills that show you can offer remarkable service and keep our shop looking immaculate. We love seeing how you connect with our values!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate—just a few clicks and you’re done!
How to prepare for a job interview at Cook Trading Limited
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Understand their menu offerings and be ready to discuss how you can help customers plan their meals. Showing genuine interest in food and the community will definitely impress.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about making people feel welcome and valued.
✨Dress to Impress
Even though it’s a casual retail position, looking smart is important. Wear something that reflects your professionalism and aligns with COOK's values. A neat appearance shows you care about the role and the company.
✨Ask Questions
Come prepared with questions about the role and the team. This shows your enthusiasm and helps you understand if COOK is the right fit for you. Ask about their community initiatives or how they support staff development.