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For Companies At a Glance
- Tasks: Deliver exceptional customer service and keep the shop looking immaculate.
- Company: Join a family-owned B Corp that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Why this job: Be part of a warm team making a real difference in your community.
- Qualifications: No experience needed; just bring your passion for food and people.
- Other info: Great opportunities for personal growth in a supportive environment.
The predicted salary is between 12 - 16 £ per hour.
Location: Sevenoaks
Hours: Saturday 8hrs
Pay rate: £12.60 Per Hour (Yes, this includes paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service; the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Operate the till efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop and close the shop, cashing up.
- Check in deliveries and place orders, assist with stock taking as required.
- Look smart with apron and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
Other bits
- Excellent Benefits including:
- Paid breaks
- Paid leave on your birthdays, moving house, becoming a grandparent or your child starting school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events & away days
Be part of a B-Corp-certified business that values sustainability, people, and the community.
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Retail Team Member - Sevenoaks employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member - Sevenoaks
✨Tip Number 1
Get to know COOK and its values! Before your interview, dive into their mission and community involvement. This will help you connect with the team and show that you genuinely care about being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about offering remarkable service, think of examples from your past experiences where you went above and beyond for a customer. This will make you stand out during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, look smart and professional. It reflects your respect for the role and the company. Plus, it’s a great way to demonstrate that you understand the importance of presentation in retail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Team Member - Sevenoaks
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team at COOK.
Tailor Your Application: Make sure to tailor your application to the Retail Team Member role. Highlight any customer service experience or skills that relate to hosting customers and providing remarkable service, just like we do at COOK.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Cook Trading Limited
✨Know Your Stuff
Before heading into the interview, brush up on COOK's products and values. Familiarise yourself with their menu and any special offers. This shows you’re genuinely interested and ready to engage with customers about what they love.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you’ve gone above and beyond for a customer. Whether it’s in retail or another setting, be ready to share how you made someone’s day better. This role is all about remarkable service!
✨Dress to Impress
Even though it’s a retail position, looking smart and presentable can make a great first impression. Wear something that reflects the friendly and professional vibe of COOK. Don’t forget to bring your enthusiasm along with your outfit!
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about team culture, training opportunities, or how COOK engages with the community. It shows you’re keen to be part of their mission and want to contribute positively.
