Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to provide exceptional customer service and maintain shop presentation.
- Company: COOK is a family-owned B Corp dedicated to community, sustainability, and great food.
- Benefits: Enjoy paid breaks, staff discounts, profit sharing, and wellbeing programs.
- Why this job: Be part of a welcoming team that values diversity and personal growth.
- Qualifications: No experience needed; a passion for food and customer service is a plus.
- Other info: Flexible hours available; perfect for students looking to gain experience.
Location: St Neots
Hours: Various
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops actively serve their communities, thanks to the warmth, knowledge, and care of our Retail Team. We’re looking for remarkable people to join us, hosting customers in the shop as if they were at home.
The Role
- Offer exceptional service, prioritizing the customer at all times.
- Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products, and promotions.
- Maintain shop cleanliness and presentation, ensuring stock is replenished and rotated, and freezers are full.
- Operate the till efficiently and accurately.
- Understand shop paperwork and legal checks.
- Open and close the shop, including cashing up.
- Check deliveries, assist with stock taking, and place orders as needed.
- Always wear a smart apron and name badge.
Good to Have
If you’re a foodie, great! We will train you on our products, their origins, and suitable dishes for various occasions. Experience isn’t necessary, but retail or customer-facing experience is a plus. If you tick most of these boxes but not all—don’t stress. We value potential.
Benefits include
- Paid breaks
- Paid leave for birthdays, moving house, becoming a grandparent, or children starting school
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events, and away days
- Being part of a B-Corp-certified business that values sustainability, people, and community
- And many more!
About Cook
We’re a proud, independent, family-owned B Corp committed to caring—about our food, our people, and doing the right thing, even when it’s not the easy choice. Our vision is to be a place where everyone feels welcome and belongs. We celebrate different roles, abilities, and personalities, working together to achieve remarkable things. If you’d like to grow with COOK, please apply.
Retail Team Member St Neots employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member St Neots
✨Tip Number 1
Familiarise yourself with COOK's products and values. Understanding their commitment to sustainability and community will help you connect with the brand during your interactions.
✨Tip Number 2
Practice your customer service skills. Since the role involves engaging with customers, think of ways to create a welcoming atmosphere and how you can make their shopping experience memorable.
✨Tip Number 3
Be prepared to discuss your passion for food. Even if you lack direct experience, showing enthusiasm for cooking and sharing food ideas can set you apart from other candidates.
✨Tip Number 4
Research common retail scenarios and how to handle them. Knowing how to efficiently operate a till or manage stock can demonstrate your readiness for the role and impress the hiring team.
We think you need these skills to ace Retail Team Member St Neots
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what COOK is looking for in a Retail Team Member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail or customer-facing roles, even if it's minimal. Emphasise any skills that align with the responsibilities mentioned, such as operating a till or maintaining shop cleanliness.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for food and community service. Mention why you want to work at COOK and how you can contribute to their vision of creating a welcoming environment.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in a retail role.
How to prepare for a job interview at Cook Trading Limited
✨Show Your Passion for Food
Since this role is all about serving customers and sharing knowledge about food, make sure to express your enthusiasm for culinary topics. Share any personal experiences or favourite dishes that relate to the products COOK offers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to listen to customers' needs and offer tailored advice, as this is crucial for the Retail Team Member position.
✨Understand the Company Values
Familiarise yourself with COOK's commitment to sustainability and community. Be ready to discuss how you align with these values and how you can contribute to creating a welcoming environment for customers.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This shows your interest in the role and the company. You might inquire about training opportunities or how the team collaborates to enhance customer experience.
