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For Companies At a Glance
- Tasks: Join our team to provide exceptional customer service and maintain a welcoming shop environment.
- Company: COOK is a family-owned B Corp dedicated to quality food and community care.
- Benefits: Enjoy paid breaks, birthday leave, profit sharing, discounts, and team events.
- Why this job: Be part of a supportive culture that values sustainability and personal growth.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: We celebrate diversity and welcome everyone to apply, regardless of background.
Pay rate :£12.60 Per Hour (Yes, this includes paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
Offer remarkable service, the customer is always more important than anything else you are doing.
Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
Be a whizz on the till. Operate it efficiently and accurately.
Understand the shop paperwork, necessary legal checks and their purpose.
Open up the shop. Close the shop and cash up.
Check in deliveries and placing orders, assist with stock taking as required.
Look smart with apron, and name badge on at all times.
Good to Have
If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
Other bits
If you tick most of these boxes but not all—don’t stress. We’re all about potential.
Excellent Benefits including
- Paid leave on your birthdays, moving house, become grandparent or your child starts school for the first time
- staff profit share
- Access to CookieJar Smart Spending discounts and free food perks.
- Team meals , events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
And many more ‿.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. Alot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing.
Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
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Retail Team Member Horsham employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member Horsham
✨Tip Number 1
Familiarise yourself with COOK's values and mission. Understanding their commitment to community and sustainability will help you connect with the team during your interview, showing that you share their passion.
✨Tip Number 2
Prepare to discuss your customer service experiences. Even if you haven't worked in retail before, think of times when you've provided excellent service in other roles or situations, as this will demonstrate your potential.
✨Tip Number 3
Show enthusiasm for food! Whether you're a foodie or not, expressing a genuine interest in COOK's products and how they can enhance customers' experiences will set you apart from other candidates.
✨Tip Number 4
Be ready to discuss teamwork. COOK values collaboration, so think of examples where you've successfully worked with others to achieve a common goal, highlighting your ability to contribute positively to the team.
We think you need these skills to ace Retail Team Member Horsham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what COOK is looking for in a Retail Team Member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail or customer-facing roles. Emphasise any relevant skills, such as operating a till or managing stock, that align with the responsibilities mentioned in the job description.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for food and community. Mention why you want to work at COOK and how you can contribute to their mission of providing remarkable service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer service role.
How to prepare for a job interview at Cook Trading Limited
✨Show Your Passion for Food
Since this role is in a food business, expressing your enthusiasm for food can make a great impression. Share any personal experiences or favourite dishes that relate to the products COOK offers.
✨Demonstrate Customer Service Skills
Highlight your ability to provide exceptional customer service. Prepare examples of how you've gone above and beyond for customers in previous roles, as this aligns with the company's focus on remarkable service.
✨Know the Products
While you may not have prior experience, showing a willingness to learn about COOK's products can set you apart. Research their offerings and be ready to discuss how you would help customers plan menus or cater for occasions.
✨Dress the Part
First impressions matter! Make sure to dress smartly for the interview, reflecting the professional image COOK expects from its team members. A neat appearance shows respect for the role and the company.
