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For Companies At a Glance
- Tasks: Provide exceptional customer service and maintain a clean, welcoming shop environment.
- Company: Join COOK, a family-owned B Corp dedicated to food, community, and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Why this job: Be part of a supportive team that values your growth and community impact.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Flexible hours with 8 hours per week, perfect for students!
Retail Team Member – Cranleigh
Location:Cranleigh
Hours:8 Hours Per Week- Including Wednesday
Pay rate :£12.60 Per Hour (Yes, this includes paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
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Offer remarkable service, the customer is always more important than anything else you are doing.
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Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
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We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
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Be a whizz on the till. Operate it efficiently and accurately.
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Understand the shop paperwork, necessary legal checks and their purpose.
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Open up the shop. Close the shop and cash up.
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Check in deliveries and placing orders, assist with stock taking as required.
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Look smart with apron, and name badge on at all times.
Good to Have
If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
Other bits
If you tick most of these boxes but not all—don’t stress. We’re all about potential.
Excellent Benefits including
- Paid breaks
- Paid leave on your birthdays, moving house, become grandparent or your child starts school for the first time
- staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks.
- Team meals , events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
And many more ‿.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. Alot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing.
Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
£12.30 for the engagement period.
INDFP
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Retail Team Member Cranleigh employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member Cranleigh
✨Tip Number 1
Familiarise yourself with COOK's values and mission. Understanding their commitment to community and sustainability will help you connect with the team during your interview, showing that you share their passion.
✨Tip Number 2
Prepare to discuss your customer service experiences. Even if you haven't worked in retail before, think of times when you've provided excellent service or helped someone solve a problem, as this will demonstrate your potential.
✨Tip Number 3
Show enthusiasm for food and cooking! If you have any favourite dishes or experiences related to food, be ready to share them. This can help you stand out as a candidate who is genuinely interested in the role.
✨Tip Number 4
Practice your till operation skills. If you have access to a point-of-sale system, try to get familiar with how it works. Being confident with cash handling can give you an edge during the practical aspects of the interview.
We think you need these skills to ace Retail Team Member Cranleigh
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what COOK is looking for in a Retail Team Member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail or customer-facing roles. Emphasise any specific skills that align with the responsibilities mentioned, such as operating a till or managing stock.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for food and community. Mention why you want to work at COOK and how you can contribute to their mission of providing remarkable service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Cook Trading Limited
✨Show Your Customer Service Skills
Since the role is all about providing remarkable service, be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to create a welcoming atmosphere.
✨Know the Products
Even if you’re not a foodie, do some research on COOK's products and their unique selling points. Being able to discuss menu planning or catering advice will show your enthusiasm and readiness to learn.
✨Demonstrate Team Spirit
COOK values collaboration, so be ready to talk about your experiences working in a team. Share how you’ve contributed to a positive team environment and supported your colleagues.
✨Dress the Part
First impressions matter! Dress smartly for your interview, as it reflects your understanding of the importance of presentation in a retail environment. A neat appearance shows you take the role seriously.
