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- Tasks: Deliver exceptional customer service and keep the shop spotless and well-stocked.
- Company: Join a family-owned, B Corp-certified business that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Why this job: Be part of a warm team where everyone is welcome and valued.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Great opportunities for personal growth in a supportive environment.
The predicted salary is between 12 - 13 £ per hour.
Location: Colchester
Hours: 8 Hours Per Week/Casual
Pay rate: £12.60 Per Hour (Yes, this includes paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service, the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
- We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop. Close the shop and cash up.
- Check in deliveries and placing orders, assist with stock taking as required.
- Look smart with apron, and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
Other bits
- If you tick most of these boxes but not all—don’t stress. We’re all about potential.
Excellent Benefits including
- Paid breaks
- Paid leave on your birthdays, moving house, becoming a grandparent or your child starts school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks.
- Team meals, events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
- And many more.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing.
Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Retail Team Member Colchester employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member Colchester
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on COOK. Understand their values, mission, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable when you arrive for your interview. A neat appearance shows that you care about the role and are ready to represent COOK well.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note or email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Retail Team Member Colchester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team.
Tailor Your Application: Make sure to tailor your application to the Retail Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or food knowledge. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts!
How to prepare for a job interview at Cook Trading Limited
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Understand their commitment to community and sustainability, as well as the types of food they offer. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Customer Service Mindset
Prepare to discuss your approach to customer service. Think of examples where you've gone above and beyond for a customer or how you've handled difficult situations. Remember, the customer is always the priority, so demonstrate your passion for providing remarkable service.
✨Dress to Impress
Even though it's a casual retail position, looking smart is key. Wear something neat and professional to make a good first impression. Don’t forget to bring your enthusiasm and a friendly smile—these are just as important as your outfit!
✨Ask Questions
Prepare some thoughtful questions about the role and the company culture. This shows that you're engaged and eager to learn more. You might ask about team events, training opportunities, or how they support staff wellbeing—anything that reflects your interest in being part of the COOK family.
