At a Glance
- Tasks: Lead a vibrant retail team, ensuring exceptional customer service and driving sales.
- Company: Join a B-Corp-certified business that values sustainability and community.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and wellness programmes.
- Other info: Be part of a supportive team with opportunities for personal growth.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience leading teams and managing significant sales is essential.
The predicted salary is between 34000 - 34000 £ per year.
Location: Leamington Spa
Hours: 40 Hours Per Week
Pay rate: £34,000
Join Our Retail Team! Lead our small shop teams who are responsible for delivering a friendly buzz, excellent retailing and remarkable service. You will be responsible for building great relationships with our customers, knowing our food inside out, and leading an excellent retail operation. As well as driving sales you will also be a hands-on member of the team, serving customers and replenishing stocks to ensure the best possible sales environment for our customers.
We’re looking for someone who:
- Has experience leading a team of 15+ people
- Has managed a business with £1m+ in sales
- Brings real passion for retail and drive to deliver results
- Can inspire and build a first-class team
- Has proven leadership experience (essential)
The Role
Remarkable ServiceTo provide first class customer service to every customer, every time, and to lead your team to do the same. To treat every customer with courtesy and respect and ensure they take priority over whatever else you are doing. Lead your team to develop their product knowledge so they can advise customers on menu planning and increase sales by talking about upcoming offers, products and promotions.
Remarkable BusinessDeliver all financial targets through your team. Understand your P&L report each period and maintain a reporting system for any variances. We are a food business – make sure the shop always looks immaculate, clean and spotless. Ensure your team represent the brand at all times through their service, standard of dress and communication with customers. Develop excellence in cash handling and weekly reporting to ensure our Central functions receive the information they require. Review your service levels regularly and plan local marketing where necessary. Checking in deliveries and placing orders. Accountable for accurate stock taking every period.
Remarkable PeopleCommunication is key. Ensure that you keep your team up to date with new products and team targets are communicated – everyone needs to be working towards the same goal. You must ensure that all members of your team are trained in all aspects of their role. This includes health and safety and daily shop procedures. Maintain staff records in discipline, sickness and holidays. Lead by example and by the COOK values, going above and beyond to resolve any challenges with people whilst identifying potential stars within your team that you can develop.
If you tick most of these boxes but not all—don’t stress. We’re all about potential.
Excellent Benefits including:
- Paid breaks
- Paid leave on your birthdays, moving house, becoming a grandparent or your child starts school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
And many more.
Retail Manager -Leamington Spa employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager -Leamington Spa
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know about openings at our company. A friendly chat can sometimes lead to a foot in the door!
✨Tip Number 2
Prepare for the interview by knowing our products inside out. Show us your passion for retail and how you can inspire a team. We love candidates who can talk about our offerings and how they can enhance customer experience.
✨Tip Number 3
Practice your leadership stories! We want to hear about your experiences managing teams and driving results. Be ready to share specific examples of how you've built great relationships and led your team to success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our amazing team!
We think you need these skills to ace Retail Manager -Leamington Spa
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've driven results in previous roles and how you inspire your team. We want to see that spark!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your experience leading teams and managing sales, especially if you've worked with a similar business model. This helps us see why you're the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so don’t waffle on—get straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts!
How to prepare for a job interview at Cook Trading Limited
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the company’s products and services. Familiarise yourself with their menu and any upcoming promotions. This will not only show your passion for retail but also demonstrate your commitment to providing remarkable service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you inspired your team to overcome them. Highlight your experience managing a business with significant sales, as this is crucial for the role.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering first-class customer service. Share stories that illustrate how you’ve gone above and beyond for customers and how you’ve trained your team to do the same. Remember, it’s all about building great relationships!
✨Communicate Clearly
Effective communication is key in this role. During the interview, practice clear and concise communication. Be prepared to explain how you keep your team informed about targets and new products, and how you ensure everyone is working towards the same goals.