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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain a welcoming shop environment.
- Company: Join COOK, a family-owned B Corp that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Why this job: Be part of a team that makes a real difference in the community.
- Qualifications: No experience needed, just a passion for food and people.
- Other info: Flexible hours with opportunities for personal growth and development.
The predicted salary is between 26300 - 26300 £ per year.
Location: Reigate
Hours: 14 Hours - Tuesday and Thursday (One Sunday Per Month)
Pay rate: £12.60 Per Hour
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service; the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Operate the till efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop and close the shop, cashing up.
- Check in deliveries and place orders, assist with stock taking as required.
- Look smart with apron and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
Other bits
- We’re all about potential. If you tick most of these boxes but not all—don’t stress.
- Excellent Benefits including:
- Paid breaks
- Paid leave on your birthdays, moving house, becoming a grandparent or your child starting school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events & away days
Be part of a B-Corp-certified business that values sustainability, people, and the community.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Retail Team Member Reigate employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member Reigate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent COOK's values right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and know how to navigate the digital world—an essential skill in today’s retail environment.
We think you need these skills to ace Retail Team Member Reigate
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team at COOK.
Tailor Your Application: Make sure to tailor your application to the Retail Team Member role. Highlight any customer service experience or skills that relate to hosting customers and providing remarkable service, just like we do in our shops.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. This helps us get to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Cook Trading Limited
✨Know the Company
Before your interview, take some time to research COOK. Understand their values, mission, and what makes them unique in the food industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about remarkable service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to connect with customers and provide exceptional service.
✨Dress the Part
First impressions matter! Make sure you dress smartly for the interview, reflecting the professional yet friendly atmosphere of COOK. Wearing something neat and tidy will show that you respect the opportunity and are serious about the role.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, or COOK's community involvement. This shows that you’re engaged and interested in how you can contribute to their mission, making you a standout candidate.