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For Companies At a Glance
- Tasks: Lead a vibrant team, deliver exceptional customer service, and drive sales in a friendly shop environment.
- Company: Join COOK, a family-owned B Corp that values sustainability and community.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Why this job: Make a real impact while growing your career in a supportive and dynamic retail setting.
- Qualifications: Experience leading teams and managing sales over £1m is essential.
- Other info: Be part of a company that prioritises people and the planet.
The predicted salary is between 30000 - 42000 £ per year.
Location: Newmarket
Hours: 40 Hours Per Week
Pay rate: £30,000 (Yes, this includes paid breaks)
Join Our Retail Team! Lead our small shop teams who are responsible for delivering a friendly buzz, excellent retailing and remarkable service. You will be responsible for building great relationships with our customers, knowing our food inside out, and leading an excellent retail operation. As well as driving sales you will also be a hands-on member of the team, serving customers and replenishing stocks to ensure the best possible sales environment for our customers.
Responsibilities
- Remarkable Service: To provide first-class customer service to every customer, every time, and to lead your team to do the same. Treat every customer with courtesy and respect and ensure they take priority over whatever else you are doing. Lead your team to develop their product knowledge so they can advise customers on menu planning and increase sales by talking about upcoming offers, products and promotions.
- Remarkable Business: Deliver all financial targets through your team. Understand your P&L report each period and maintain a reporting system for any variances. Ensure the shop always looks immaculate, clean and spotless. Ensure your team represent the brand at all times through their service, standard of dress and communication with customers. Develop excellence in cash handling and weekly reporting to ensure our Central functions receive the information they require. Review your service levels regularly and plan local marketing where necessary. Checking in deliveries and placing orders. Accountable for accurate stock taking every period.
- Remarkable People: Communication is key. Ensure that you keep your team up to date with new products and team targets are communicated – everyone needs to be working towards the same goal. Ensure that all members of your team are trained in all aspects of their role, including health and safety and daily shop procedures. Maintain staff records in discipline, sickness and holidays. Lead by example and by the COOK values, going above and beyond to resolve any challenges with people whilst identifying potential stars within your team that you can develop.
Qualifications
- Has experience leading a team of 15+ people
- Has managed a business with £1m+ in sales
- Brings real passion for retail and drive to deliver results
- Can inspire and build a first-class team
- Has proven leadership experience (essential)
Benefits
- Paid breaks
- Paid leave on your birthdays, moving house, becoming a grandparent or your child starts school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Store Manager Newmarket employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Newmarket
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into COOK's values and mission. This way, you can show how your passion for retail aligns with their commitment to sustainability and community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership experience and how you've driven results in previous roles.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and be ready to discuss how you can lead a team of 15+ people while maintaining excellent customer service. Remember, they want to see your personality shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your enthusiasm for the role. It shows you're genuinely interested and keeps you fresh in their minds. And hey, apply through our website for a smoother process!
We think you need these skills to ace Store Manager Newmarket
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! We want to see how you can inspire a team and create that friendly buzz we’re known for. Share any experiences that highlight your passion and drive.
Highlight Your Leadership Skills: Make sure to showcase your leadership experience in your application. We’re looking for someone who can manage a team of 15+ and has a proven track record of driving results. Use specific examples to demonstrate how you've led teams to success.
Know Your Numbers: Since you'll be responsible for financial targets, it’s important to mention your familiarity with P&L reports and cash handling. We want to know how you’ve managed budgets and driven sales in previous roles, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Cook Trading Limited
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the company’s products and values. Familiarise yourself with their menu and any current promotions. This will not only show your enthusiasm but also help you answer questions about how you can drive sales and enhance customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your team or resolved conflicts. Highlighting your leadership experience will demonstrate that you can manage a team effectively and align them with the company's goals.
✨Emphasise Customer Service
Since the role is all about delivering remarkable service, be ready to discuss your approach to customer interactions. Share stories that illustrate your commitment to excellent service and how you’ve trained others to do the same. This will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
