At a Glance
- Tasks: Deliver exceptional customer service and keep the shop looking immaculate.
- Company: Join a family-owned, B Corp-certified business that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Other info: Great opportunities for personal growth in a supportive environment.
- Why this job: Be part of a warm team that makes customers feel at home.
- Qualifications: No experience needed, just a passion for food and people.
The predicted salary is between 14 - 15 £ per hour.
Location: Barnes
Hours: Casual (Saturday and Sunday)
Pay rate: £14.80 Per Hour
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service, the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop. Close the shop and cash up.
- Check in deliveries and placing orders, assist with stock taking as required.
- Look smart with apron, and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
- We are all about potential.
Excellent Benefits
- Paid breaks
- Paid leave on your birthdays, moving house, becoming grandparent or your child starts school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks.
- Team meals, events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
- And many more.
About Cook
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Casual Retail Team Member Barnes in London employer: Cook Trading Limited
At COOK, we pride ourselves on being more than just a food retailer; we are a community hub where our Retail Team members play a vital role in creating a warm and welcoming atmosphere for customers. With excellent benefits such as paid breaks, birthday leave, and a generous staff discount, alongside opportunities for personal growth within a B-Corp-certified business, working in our Barnes location offers a fulfilling and rewarding experience for those passionate about food and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Retail Team Member Barnes in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent COOK's values right from the start.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your personality and passion for food right from the get-go!
We think you need these skills to ace Casual Retail Team Member Barnes in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team at COOK.
Tailor Your Application:Make sure to tailor your application to the role of Casual Retail Team Member. Highlight any customer service experience or skills that relate to hosting and helping customers, as this is super important to us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your key points across!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cook Trading Limited
✨Know the Company
Before your interview, take some time to research COOK. Understand their values, mission, and what makes them unique as a B Corp. This will not only help you answer questions but also show your genuine interest in being part of their community-focused team.
✨Showcase Your Customer Service Skills
Since the role is all about remarkable service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you would handle different customer scenarios, demonstrating your ability to create a welcoming atmosphere.
✨Dress the Part
First impressions matter! Make sure you look smart and presentable for the interview. While you won’t need to wear an apron, showing that you understand the importance of appearance in a retail environment can set you apart.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and COOK’s community initiatives. This shows that you’re not just interested in the job, but also in how you can contribute to their mission.
