At a Glance
- Tasks: Deliver exceptional customer service and keep the shop looking immaculate.
- Company: Join a community-focused food business with a warm and welcoming atmosphere.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and profit sharing.
- Other info: Flexible hours with opportunities for team events and meals.
- Why this job: Be part of a team that values your potential and offers great perks.
- Qualifications: No experience needed, just a passion for food and people.
The predicted salary is between 16764 - 16764 £ per year.
Location: Romsey
Hours: 12 Hours Per Week
Pay rate: £13.45 Per Hour
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service; the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless; stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till; operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop and close the shop, cashing up.
- Check in deliveries and place orders; assist with stock taking as required.
- Look smart with apron and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
Other bits
- If you tick most of these boxes but not all—don’t stress. We’re all about potential.
- Excellent Benefits including:
- Paid breaks
- Paid leave on your birthdays, moving house, becoming a grandparent or when your child starts school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals and events
Retail Team Member Romsey in Hampshire employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member Romsey in Hampshire
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on COOK. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit right into their community-focused vibe.
✨Tip Number 2
Practice your customer service skills! Since this role is all about offering remarkable service, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories during the interview!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you come in for your interview. A tidy appearance shows that you care about the role and the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team. Let’s get you started on this exciting journey together!
We think you need these skills to ace Retail Team Member Romsey in Hampshire
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and customer service. Remember, we’re looking for remarkable people who can connect with our customers just like they would at home.
Tailor Your Application: Make sure to tailor your application to the Retail Team Member role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s not directly in retail. If you’ve got a knack for hosting or a love for food, let us know!
Keep It Neat and Professional: Presentation matters! Ensure your application is neat, well-structured, and free from typos. A clean and professional application shows us that you care about the details, which is super important in our shops.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Cook Trading Limited
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Understand the menu items, their origins, and how they fit into different occasions. This knowledge will help you connect with customers and show that you're genuinely interested in what the company offers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about times when you went above and beyond to help someone. This will demonstrate your ability to offer remarkable service, which is key for this role.
✨Dress to Impress
Make sure you look smart and presentable for the interview. While you might not need to wear the apron and name badge just yet, showing that you care about your appearance reflects your understanding of the retail environment and the importance of looking professional.
✨Ask Questions
Prepare thoughtful questions to ask during the interview. Inquire about team dynamics, training opportunities, or how COOK engages with the community. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.