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For Companies At a Glance
- Tasks: Lead a vibrant retail team, ensuring exceptional customer service and driving sales.
- Company: Join COOK, a family-owned B Corp that values sustainability and community.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Proven leadership experience and passion for retail are essential.
- Other info: Be part of a dynamic team with excellent growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Location: Cirencester
Hours: 40 Hours Per Week
Pay rate: £30,000 (Yes, this includes paid breaks)
Join Our Retail Team! Lead our small shop teams who are responsible for delivering a friendly buzz, excellent retailing and remarkable service. You will be responsible for building great relationships with our customers, knowing our food inside out, and leading an excellent retail operation. As well as driving sales you will also be a hands-on member of the team, serving customers and replenishing stocks to ensure the best possible sales environment for our customers.
We’re looking for someone who:
- Has experience leading a team of 15+ people
- Has managed a business with £1m+ in sales
- Brings real passion for retail and drive to deliver results
- Can inspire and build a first-class team
- Has proven leadership experience (essential)
The Role
Remarkable ServiceTo provide first class customer service to every customer, every time, and to lead your team to do the same. To treat every customer with courtesy and respect and ensure they take priority over whatever else you are doing. Lead your team to develop their product knowledge so they can advise customers on menu planning and increase sales by talking about upcoming offers, products and promotions.
Remarkable BusinessDeliver all financial targets through your team. Understand your P&L report each period and maintain a reporting system for any variances. We are a food business – make sure the shop always looks immaculate, clean and spotless. Ensure your team represent the brand at all times through their service, standard of dress and communication with customers. Develop excellence in cash handling and weekly reporting to ensure our Central functions receive the information they require. Review your service levels regularly and plan local marketing where necessary. Checking in deliveries and placing orders. Accountable for accurate stock taking every period.
Remarkable PeopleCommunication is key. Ensure that you keep your team up to date with new products and team targets are communicated – everyone needs to be working towards the same goal. You must ensure that all members of your team are trained in all aspects of their role. This includes health and safety and daily shop procedures. Maintain staff records in discipline, sickness and holidays. Lead by example and by the COOK values, going above and beyond to resolve any challenges with people whilst identifying potential stars within your team that you can develop.
Excellent Benefits including:
- Paid breaks
- Paid leave on your birthdays, moving house, becoming grandparent or your child starts school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events & away days
Be part of a B-Corp-certified business that values sustainability, people, and the community.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Retail Manager Cirencester employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager Cirencester
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into COOK's values and mission. Show us that you’re not just another candidate but someone who genuinely cares about our food and community.
✨Tip Number 2
Practice your leadership stories! We want to hear about your experience managing teams and driving results. Prepare specific examples of how you've inspired your team and tackled challenges head-on.
✨Tip Number 3
Be ready to demonstrate your customer service skills! Think of scenarios where you went above and beyond for a customer. We love candidates who can show they prioritise customer satisfaction just like we do.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re engaged and interested in the role. Ask about team dynamics, upcoming promotions, or how we maintain our B-Corp status. It’ll make you stand out!
We think you need these skills to ace Retail Manager Cirencester
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've driven results in previous roles and how you inspire your team to deliver exceptional service.
Highlight Your Leadership Experience: Make sure to emphasise your leadership skills. Talk about your experience managing teams of 15+ people and how you've successfully led them to achieve financial targets. We want to see how you can build a first-class team!
Be Personable and Relatable: Remember, we’re all about building relationships! Use a friendly tone in your application and show us how you connect with customers and your team. This will help us see how you fit into our culture at COOK.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Cook Trading Limited
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the company’s products and values. Familiarise yourself with their menu and any current promotions. This will not only show your passion for retail but also demonstrate that you’re ready to lead a team that knows their stuff.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you inspired your team to overcome them. This is crucial since they’re looking for someone with proven leadership experience.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering exceptional customer service. Share stories where you went above and beyond for customers, as this aligns perfectly with their goal of providing remarkable service every time.
✨Understand Financials
Brush up on your knowledge of P&L reports and financial targets. Be prepared to discuss how you’ve managed budgets or driven sales in previous roles. This will show that you can deliver results and maintain a successful retail operation.
