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For Companies At a Glance
- Tasks: Provide exceptional customer service and maintain shop appearance.
- Company: Join COOK, a family-owned B Corp dedicated to food quality and community.
- Benefits: Enjoy paid breaks, staff discounts, and wellbeing programs.
- Why this job: Be part of a welcoming team that values sustainability and personal growth.
- Qualifications: No experience needed; a passion for food is a plus!
- Other info: Flexible hours with 6 hours per week, including weekends.
Casual Retail Team Member – Winchester
Location: Winchester
Hours: 6 Hours Per Week (Including Weekends)
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! Our shops at COOK play active roles in the communities they serve, thanks to our Retail Team\’s warmth, knowledge, and care. We are looking for remarkable individuals to host customers in the shop as if they were at home.
The Role
- Offer exceptional service, prioritizing the customer above all else.
- Use your knowledge to help customers plan menus, advise on catering for occasions, and discuss offers, products, and promotions.
- Maintain the shop\’s appearance, ensuring cleanliness, stock replenishment, and freezer fullness.
- Operate the till efficiently and accurately.
- Understand shop paperwork, legal checks, and their purposes.
- Open and close the shop, including cashing up.
- Assist with deliveries, stock checks, and placing orders.
- Maintain a smart appearance with apron and name badge at all times.
Good to Have
If you\’re a foodie, that\’s a plus, but we will train you to know our products, how and where they are made, and which dishes suit various occasions.
Experience is not necessary; previous retail or customer-facing role experience is a bonus.
If you meet most of these criteria but not all, don’t worry. We value potential.
Benefits include
- Paid breaks
- Paid leave on birthdays, moving house, becoming a grandparent, or child\’s first day at school
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events, and away days
- Be part of a B-Corp-certified business that values sustainability, people, and community
And many more.
What COOK is About
We are a proudly independent, family-owned B Corp that cares deeply about our food, our people, and doing the right thing—even when it’s not the easiest path.
Our vision is that everyone feels welcome at COOK. We believe in collaboration and celebrating different roles, abilities, and personalities. If you\’d like to grow with COOK, please apply.
£12.30 for the engagement period.
INDFP
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Casual Retail Team Member Winchester employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Team Member Winchester
✨Tip Number 1
Familiarise yourself with COOK's products and values. Understanding their commitment to quality and community will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations you have. Whether it's through networking or during an informal chat, emphasise your ability to prioritise customer needs and create a welcoming atmosphere.
✨Tip Number 3
Be prepared to discuss your availability, especially for weekends, as this role requires flexibility. Highlighting your willingness to work during peak times can set you apart from other candidates.
✨Tip Number 4
Engage with COOK's social media and community events. This not only shows your interest in the brand but also gives you insights into their culture and customer interactions, which can be beneficial during interviews.
We think you need these skills to ace Casual Retail Team Member Winchester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what COOK is looking for in a Casual Retail Team Member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your suitability for the role. Emphasise any previous retail or customer-facing experience, even if it's not extensive. Mention your ability to work weekends and your enthusiasm for food.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and passion for customer service. Explain why you want to work at COOK and how you can contribute to their community-focused approach.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at Cook Trading Limited
✨Show Your Passion for Food
Since the role is in a food retail environment, express your enthusiasm for food and cooking. Share any personal experiences or favourite dishes that relate to the products COOK offers. This will demonstrate your genuine interest in the role.
✨Emphasise Customer Service Skills
Highlight any previous experience you have in customer-facing roles, even if it's informal. Discuss how you prioritise customer satisfaction and provide examples of how you've gone above and beyond to help customers in the past.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle specific situations, such as dealing with a difficult customer or managing stock levels during busy periods. This shows that you can think on your feet and are prepared for the realities of the job.
✨Dress Smartly and Be Professional
First impressions matter! Make sure to dress smartly for the interview, reflecting the professional appearance expected in the shop. A neat appearance will show that you take the opportunity seriously and understand the importance of representing the brand well.
