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For Companies At a Glance
- Tasks: Provide exceptional customer service and maintain a clean, organised shop.
- Company: Join COOK, a family-owned B Corp dedicated to quality food and community.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Why this job: Be part of a welcoming team that values sustainability and personal growth.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: We celebrate diversity and encourage everyone to apply, regardless of background.
Casual Retail Team Member – West Wickham
Location:West Wickham
Hours:Various
Pay rate :£13.85 Per Hour (Yes, this includes paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
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Offer remarkable service, the customer is always more important than anything else you are doing.
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Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
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We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
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Be a whizz on the till. Operate it efficiently and accurately.
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Understand the shop paperwork, necessary legal checks and their purpose.
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Open up the shop. Close the shop and cash up.
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Check in deliveries and placing orders, assist with stock taking as required.
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Look smart with apron, and name badge on at all times.
Good to Have
If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
Other bits
If you tick most of these boxes but not all—don’t stress. We’re all about potential.
Excellent Benefits including
- Paid breaks
- Paid leave on your birthdays, moving house, become grandparent or your child starts school for the first time
- staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks.
- Team meals , events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
And many more ‿.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. Alot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing.
Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
£13.55 for the engagement period.
INDFP
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Casual Retail Team Member West Wickham employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Team Member West Wickham
✨Tip Number 1
Familiarise yourself with COOK's values and mission. Understanding their commitment to community and sustainability will help you connect with the team during your interview, showing that you share their passion.
✨Tip Number 2
Prepare to discuss your customer service experiences. Even if you haven't worked in retail before, think of times when you've provided excellent service or helped someone out, as this will demonstrate your potential.
✨Tip Number 3
Show enthusiasm for food! Whether you're a foodie or not, expressing a genuine interest in COOK's products and how they can enhance customers' experiences will set you apart from other candidates.
✨Tip Number 4
Be ready to showcase your teamwork skills. COOK values collaboration, so think of examples where you've worked well with others, whether in a job, school project, or volunteer work, to highlight your ability to fit into their team.
We think you need these skills to ace Casual Retail Team Member West Wickham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what COOK is looking for in a Casual Retail Team Member. Highlight your ability to provide remarkable customer service and any relevant experience you may have.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous retail or customer-facing roles, even if they are not directly related to food.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention why you want to work at COOK and how you can contribute to their community-focused ethos.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Cook Trading Limited
✨Show Your Customer Service Skills
Since the role is all about offering remarkable service, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer.
✨Demonstrate Your Knowledge of Food
Even if you're not a foodie, showing enthusiasm for food and willingness to learn can set you apart. Familiarise yourself with COOK's products and think about how you would help customers plan menus or suggest dishes for occasions.
✨Be Ready to Discuss Teamwork
COOK values collaboration, so be prepared to talk about your experiences working in a team. Highlight how you contribute to a positive team environment and how you handle challenges with colleagues.
✨Dress the Part
First impressions matter! Make sure to dress smartly for the interview, as this reflects your understanding of the importance of presentation in a retail environment. A neat appearance shows that you take the role seriously.
