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For Companies At a Glance
- Tasks: Provide exceptional customer service and assist with menu planning.
- Company: COOK is a family-owned B Corp focused on community and sustainability.
- Benefits: Enjoy paid breaks, staff discounts, and wellbeing programs.
- Why this job: Join a welcoming team that values growth and making a difference.
- Qualifications: No experience needed; a passion for food is a plus!
- Other info: Flexible shifts available; perfect for students looking to earn while learning.
Location: The Springs, Leeds
Hours: Various Shifts
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops actively serve their communities, thanks to the warmth, knowledge, and care of our Retail Team. We’re seeking remarkable individuals to host customers in the shop as if they were guests at home.
The Role
- Offer exceptional service; the customer always comes first.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Discuss upcoming offers, products, and promotions.
- Maintain shop cleanliness, ensure stock is replenished and rotated, and keep freezers full.
- Operate the till efficiently and accurately.
- Understand shop paperwork and legal checks.
- Open and close the shop, including cashing up.
- Check deliveries, assist with stock taking, and place orders as needed.
- Dress smartly with apron and name badge at all times.
Good to Have
- If you’re a foodie, that’s a bonus! We will train you on our products, their origins, and suitable dishes for various occasions.
- Experience isn’t necessary, but retail or customer-facing experience is a plus.
Other Bits
- If you meet most of these criteria but not all, don’t worry. We value potential.
Excellent Benefits include
- Paid breaks
- Paid leave for birthdays, moving house, becoming a grandparent, or children starting school
- Staff profit share
- Wellbeing program
- 30% staff discount
- CookieJar Smart Spending discounts and free food perks
- Team meals, events, and away days
- Being part of a B-Corp-certified business that values sustainability, people, and community
What Cook is About
We’re a proud, independent, family-owned B Corp committed to caring—about our food, our people, and doing the right thing. Our vision is to be a place where everyone feels welcome and belongs. We believe in collaboration, growth, and making a difference. If you want to grow with COOK, please apply.
Note: The engagement rate is £12.30 during the initial period.
Casual Retail Team Member The Springs, Leeds employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Team Member The Springs, Leeds
✨Tip Number 1
Familiarise yourself with COOK's products and values. Understanding their commitment to sustainability and community will help you connect with the team during your interview.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of examples from past experiences where you went above and beyond for a customer, as this role is all about exceptional service.
✨Tip Number 3
Visit the shop before your interview. This will give you insight into the atmosphere and operations, allowing you to ask informed questions and demonstrate your genuine interest in the role.
✨Tip Number 4
Be ready to discuss your availability and flexibility. Since the role involves various shifts, showing that you can adapt to different schedules will make you a more attractive candidate.
We think you need these skills to ace Casual Retail Team Member The Springs, Leeds
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what COOK is looking for in a Casual Retail Team Member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous retail or customer-facing roles, even if they are not directly related to food.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working at COOK. Mention why you admire their commitment to community and sustainability.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Cook Trading Limited
✨Show Your Passion for Food
Since the role is in a food retail environment, expressing your enthusiasm for food can set you apart. Share any personal experiences or favourite dishes that relate to the products COOK offers, as this will demonstrate your genuine interest.
✨Emphasise Customer Service Skills
The customer always comes first at COOK, so be prepared to discuss your approach to exceptional service. Think of examples from past experiences where you went above and beyond for a customer, even if they are from different sectors.
✨Demonstrate Team Spirit
COOK values collaboration and community, so highlight your ability to work well in a team. Share stories that showcase your teamwork skills, whether in previous jobs, school projects, or volunteer work.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position and the company. Ask about training opportunities, the team culture, or how COOK engages with the community, which aligns with their values.
