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For Companies At a Glance
- Tasks: Deliver exceptional customer service and keep the shop looking immaculate.
- Company: Join a family-owned, B Corp-certified business that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a warm team that makes a real difference in the community.
- Qualifications: No experience needed; just bring your passion for food and people.
Overview
Casual Retail Team Member – Oxford
Location: Oxford
Hours: Casual (Working during the Christmas period) / 12 Hours Per Week (Including Weekends)
Pay rate: £12.60 Per Hour (includes paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
£12.30 for the engagement period.
Responsibilities
- Offer remarkable service, the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
- We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop. Close the shop and cash up.
- Check in deliveries and placing orders, assist with stock taking as required.
- Look smart with apron, and name badge on at all times.
Good to Have
If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
Excellent Benefits including
- Paid breaks
- Paid leave on birthdays, moving house, becoming a grandparent or your child starts school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks.
- Team meals, events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
And many more.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing.
Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
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Casual Retail Team Member Oxford employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Team Member Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about hosting customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent COOK's values right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and know how to navigate the digital world, which is a bonus in retail!
We think you need these skills to ace Casual Retail Team Member Oxford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any customer service experience or skills that relate to being a Casual Retail Team Member. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Remember, we’re looking for remarkable people, so make it easy for us to see why you’re a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cook Trading Limited
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Understand what makes their food special and be ready to discuss how you can contribute to the community aspect of the role. This shows genuine interest and helps you connect with the interviewers.
✨Customer Service is Key
Prepare examples from your past experiences where you provided excellent customer service. Think about how you can create a welcoming atmosphere in the shop, just like hosting friends at home. This aligns perfectly with what COOK is looking for!
✨Dress to Impress
Even though it’s a casual retail position, looking smart is essential. Wear something that reflects the brand's values and shows you take the opportunity seriously. Don’t forget to bring a positive attitude along with your apron and name badge!
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or the training process. This not only shows your enthusiasm but also helps you gauge if COOK is the right fit for you. Plus, it gives you a chance to demonstrate your curiosity and eagerness to learn.