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For Companies At a Glance
- Tasks: Deliver exceptional customer service and keep the shop looking immaculate.
- Company: Join a family-owned, B Corp-certified business that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Why this job: Be part of a warm team that makes customers feel at home.
- Qualifications: No experience needed; just bring your passion for food and people.
- Other info: Great opportunities for personal growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Location: Fulham
Hours: Various Hours
Pay rate: £13.85 Per Hour (Yes, this includes paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service; the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till; operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop and close the shop, cashing up.
- Check in deliveries and place orders, assist with stock taking as required.
- Look smart with apron and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
- If you tick most of these boxes but not all—don’t stress. We’re all about potential.
Excellent Benefits including
- Paid breaks
- Paid leave on your birthdays, moving house, becoming a grandparent or your child starting school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks.
- Team meals, events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
And many more.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Casual Retail Team Member Fulham employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Team Member Fulham
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on COOK. Understand their values, mission, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about hosting customers, think of scenarios where you can demonstrate your ability to provide remarkable service. Role-play with a friend or family member to get comfortable with handling different customer interactions.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent COOK's values right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and know how to navigate the digital world, which is a bonus in retail!
We think you need these skills to ace Casual Retail Team Member Fulham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we’re looking for in a Casual Retail Team Member. It shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward—just like our approach to food and service!
How to prepare for a job interview at Cook Trading Limited
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Understand their commitment to community and sustainability, as well as the types of food they offer. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Customer Service is Key
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can make customers feel at home in the shop, just like COOK emphasises. Be ready to discuss how you would handle different customer scenarios.
✨Dress to Impress
Even though it’s a casual retail position, looking smart is important. Wear something neat and tidy for the interview. This shows that you respect the company and the role you’re applying for, which is crucial in a customer-facing job.
✨Ask Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about team culture, training opportunities, or how COOK engages with the community. It shows your enthusiasm and helps you determine if this is the right fit for you.
