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- Tasks: Provide exceptional customer service and assist with menu planning in a friendly shop environment.
- Company: Join COOK, a family-owned B Corp dedicated to community, sustainability, and great food.
- Benefits: Enjoy paid leave for special occasions, staff profit sharing, and free food perks.
- Why this job: Be part of a welcoming team that values diversity and collaboration while making a positive impact.
- Qualifications: No experience needed; a passion for food and a friendly attitude are what we value most.
- Other info: Flexible hours and opportunities for growth within a supportive team culture.
Pay rate :£12.60 Per Hour (including paid breaks)
Join Our Retail Team! At COOK, our shops are vital parts of the communities we serve, thanks to our warm, knowledgeable, and caring Retail Team. We are seeking remarkable individuals to host customers in our shop as if they were guests at home.
The Role
- Provide exceptional service, prioritizing the customer above all else.
- Assist customers with menu planning and catering advice for various occasions.
- Promote upcoming offers, products, and promotions.
- Maintain the shop\’s cleanliness, appearance, and stock rotation, ensuring freezers are stocked.
- Operate the till efficiently and accurately.
- Understand and manage shop paperwork and legal checks.
- Open and close the shop, including cashing up.
- Check deliveries, place orders, and assist with stocktaking as needed.
- Maintain a professional appearance with apron and name badge at all times.
Good to Have
- If you\’re a foodie, that\’s a plus! We\’ll train you on our products, their origins, and suitable dishes for various occasions.
- Experience is not necessary; previous retail or customer-facing experience is a bonus.
If you meet most of these criteria but not all, don\’t worry. We\’re focused on potential.
Excellent Benefits include
- Paid leave for birthdays, moving house, becoming a grandparent, or a child\’s first day at school
- Staff profit sharing
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events, and away days
- Being part of a B-Corp-certified business that values sustainability, people, and community
And many more benefits.
What Cook is About
We are a proud, independent, family-owned B Corp committed to caring deeply about our food, our people, and doing the right thing—even when it\’s challenging.
Our vision is to create a welcoming environment where everyone feels they belong. We value diverse roles, abilities, and personalities, and believe collaboration leads to remarkable achievements. If you\’d like to grow with COOK, please apply.
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Casual Retail Team Member Chester employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Team Member Chester
✨Tip Number 1
Familiarise yourself with COOK's products and values. Understanding their commitment to quality and community will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations or interviews. Think of specific examples from past experiences where you went above and beyond for a customer, as this aligns perfectly with COOK's focus on exceptional service.
✨Tip Number 3
Be prepared to discuss your passion for food and how it relates to the role. If you're a foodie, share your favourite dishes or experiences that highlight your knowledge and enthusiasm for the culinary world.
✨Tip Number 4
Engage with COOK's social media and community events. This not only shows your interest in the company but also gives you insights into their culture and current promotions, which can be useful talking points during your application process.
We think you need these skills to ace Casual Retail Team Member Chester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Casual Retail Team Member. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and your ability to create a welcoming environment. Mention any relevant experience, even if it's informal, to demonstrate your suitability for the role.
Highlight Relevant Skills: Emphasise skills that are particularly relevant to the role, such as communication, teamwork, and organisational abilities. If you have experience in retail or food service, make sure to include specific examples.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Cook Trading Limited
✨Show Your Passion for Food
Since COOK values foodies, make sure to express your enthusiasm for food during the interview. Share any personal experiences or favourite dishes that relate to their products, as this will demonstrate your genuine interest in the role.
✨Emphasise Customer Service Skills
Highlight any previous experience you have in customer-facing roles, even if it's informal. Discuss how you prioritise customer satisfaction and provide examples of how you've gone above and beyond to help customers in the past.
✨Prepare for Common Questions
Anticipate questions related to teamwork, handling difficult customers, and managing shop operations. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress Professionally and Be Personable
Make a great first impression by dressing appropriately for the interview. A neat appearance shows respect for the company. Additionally, be friendly and approachable; COOK values a warm and caring attitude in their team members.
