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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain a tidy shop environment.
- Company: Join COOK, a family-owned B Corp dedicated to community and sustainability.
- Benefits: Enjoy paid breaks, staff discounts, and unique perks like birthday leave.
- Why this job: Be part of a welcoming team that values growth and collaboration.
- Qualifications: No experience needed; just bring your passion for food and people.
- Other info: Flexible hours including weekends; perfect for students looking for casual work.
Retail Team Member – Bury St Edmunds
Location: Bury St Edmunds
Hours: To include weekends
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve, thanks to the warmth, knowledge, and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service, prioritizing the customer above all else.
- Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products, and promotions.
- Ensure the shop always looks immaculate, clean, and spotless; stock is replenished and rotated; freezers are full.
- Operate the till efficiently and accurately.
- Understand shop paperwork, legal checks, and their purposes.
- Open and close the shop, including cashing up.
- Check in deliveries, assist with stock taking, and place orders as required.
- Maintain a smart appearance with apron and name badge at all times.
Good to Have
If you are a foodie, great! We will train you to know our products, how and where they are made, and to understand what dishes suit which occasions.
Experience is not necessary, but previous experience in retail or a customer-facing role is a plus.
If you tick most of these boxes but not all—don’t stress. We’re all about potential.
Excellent Benefits include
- Paid breaks
- Paid leave on birthdays, moving house, becoming a grandparent, or your child starting school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events, and away days
- Being part of a B-Corp-certified business that values sustainability, people, and community
And many more.
What Cook is About
We’re a proudly independent, family-owned B Corp, which means we care—about our food, our people, and doing the right thing—even when it’s not the easy thing.
Our vision is that everyone feels welcome at COOK. We value different roles, abilities, and personalities. By collaborating, we can do remarkable things. If you’d like to grow with COOK, please apply.
£12.30 during the engagement period.
INDFP
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Casual Retail Team Member Bury St Edmunds employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Team Member Bury St Edmunds
✨Tip Number 1
Familiarise yourself with COOK's products and values. Understanding their commitment to sustainability and community will help you connect with the brand during your interactions.
✨Tip Number 2
Practice your customer service skills. Since the role prioritises remarkable service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Be prepared to discuss your availability, especially for weekends, as this is crucial for the role. Showing flexibility can make you a more attractive candidate.
✨Tip Number 4
Engage with the local community. If you have any connections or knowledge about Bury St Edmunds, mentioning this can demonstrate your commitment to the area and its people.
We think you need these skills to ace Casual Retail Team Member Bury St Edmunds
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what COOK is looking for in a Casual Retail Team Member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your suitability for the role. Emphasise any previous retail or customer-facing experience, even if it's informal, and showcase your ability to provide excellent service.
Craft a Personal Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention why you want to work at COOK and how your values align with theirs, especially regarding community and sustainability.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at Cook Trading Limited
✨Show Your Passion for Food
Since the role is in a food retail environment, express your enthusiasm for food and cooking. Share any personal experiences or favourite dishes that relate to the products COOK offers. This will demonstrate your genuine interest in the brand.
✨Emphasise Customer Service Skills
Highlight any previous experience you have in customer-facing roles. Discuss how you prioritise customer satisfaction and provide examples of how you've gone above and beyond to help customers in the past.
✨Prepare for Practical Questions
Expect questions about how you would handle specific situations in the shop, such as dealing with a difficult customer or managing stock levels. Think through these scenarios beforehand and be ready to share your thought process.
✨Dress Smartly and Be Personable
Make sure to present yourself well during the interview. Dress smartly, as if you were going to work in the shop. Also, be friendly and approachable; COOK values warmth and care, so let your personality shine through.
