At a Glance
- Tasks: Deliver exceptional customer service and keep the shop looking immaculate.
- Company: Join a family-owned, B Corp-certified business that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Other info: Flexible casual hours on weekends with great career growth opportunities.
- Why this job: Be part of a warm team where everyone feels welcome and valued.
- Qualifications: No experience needed, just a passion for food and people.
The predicted salary is between 14 - 15 € per hour.
Location: Barnes
Hours: Casual (Saturday and Sunday)
Pay rate: £14.80 Per Hour
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service, the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop.
- Close the shop and cash up.
- Check in deliveries and placing orders, assist with stock taking as required.
- Look smart with apron, and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
- We are all about potential.
Excellent Benefits
- Paid breaks
- Paid leave on your birthdays, moving house, becoming grandparent or your child starts school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks.
- Team meals, events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
- And many more.
About Cook
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Casual Retail Team Member Barnes employer: Cook Trading Limited
At COOK, we pride ourselves on being more than just a food retailer; we are a community hub where our team members are valued and supported. Working in our Barnes location offers you the chance to engage with customers in a warm and welcoming environment, while enjoying excellent benefits such as paid breaks, staff discounts, and opportunities for personal growth. Join us and be part of a B-Corp-certified business that prioritises sustainability and community, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Retail Team Member Barnes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent COOK's values right from the start.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only makes it easier for us to find you but also shows your enthusiasm for joining the COOK family. So, don’t hesitate—get your application in!
We think you need these skills to ace Casual Retail Team Member Barnes
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team.
Tailor Your Application:Make sure to tailor your application to the role of Casual Retail Team Member. Highlight any relevant experience or skills that show you can offer remarkable service and connect with customers just like they’re at home.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a great fit for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cook Trading Limited
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Understand what makes their food special and be ready to discuss how you can contribute to the community aspect of the role. This shows genuine interest and helps you connect with the interviewers.
✨Customer Service is Key
Prepare examples from your past experiences where you provided excellent customer service. Think about how you can create a welcoming atmosphere in the shop, just like hosting friends at home. This will demonstrate that you understand the importance of customer care.
✨Dress to Impress
Even though it’s a casual role, looking smart is essential. Wear something neat and tidy to show that you take the opportunity seriously. Remember, first impressions count, and you want to reflect the brand's values right from the start.
✨Be Ready for Practical Questions
Expect questions about handling the till, stock management, and shop cleanliness. Brush up on basic retail operations and think about how you would handle specific scenarios. This will help you feel more confident and prepared during the interview.