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- Tasks: Deliver exceptional customer service and keep the shop immaculate.
- Company: Join a family-owned B Corp that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Why this job: Be part of a warm team making a real difference in your community.
- Qualifications: No experience needed; just bring your passion for food and people.
- Other info: Great opportunities for personal growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Location: West Putney
Hours: Various Hours
Pay rate: £13.85 Per Hour (Yes, this includes paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service; the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Operate the till efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop and close the shop, cashing up.
- Check in deliveries and place orders, assist with stock taking as required.
- Look smart with apron and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer-facing role would be the icing on the cake.
Other bits
- If you tick most of these boxes but not all — don’t stress. We’re all about potential.
- Excellent Benefits including:
- Paid breaks
- Paid leave on your birthdays, moving house, becoming a grandparent or your child starting school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events & away days
Be part of a B-Corp-certified business that values sustainability, people, and the community.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Retail Team Member West Putney in Brighton employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member West Putney in Brighton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent COOK's values right from the start.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll have a better chance of standing out and getting noticed by the hiring team. Plus, it’s super straightforward!
We think you need these skills to ace Retail Team Member West Putney in Brighton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and customer service. Remember, we’re all about warmth and care at COOK!
Tailor Your Application: Make sure to tailor your application to the Retail Team Member role. Highlight any relevant experience, even if it’s not directly in retail. If you've helped friends plan a dinner or organised an event, mention it! We love seeing how your skills can fit into our team.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate—just a few clicks and you’re done!
How to prepare for a job interview at Cook Trading Limited
✨Know the Company
Before your interview, take some time to research COOK. Understand their values, mission, and what makes them unique as a B Corp. This will help you connect with the interviewers and show that you're genuinely interested in being part of their community-focused team.
✨Showcase Your Customer Service Skills
Since the role is all about offering remarkable service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to create a welcoming atmosphere.
✨Dress the Part
First impressions matter! Make sure you dress smartly for the interview, reflecting the professional yet friendly vibe of COOK. Wearing something neat and tidy will show that you respect the opportunity and are serious about joining their team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how COOK engages with the community. Asking insightful questions shows your enthusiasm and helps you determine if this is the right fit for you.
