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For Companies At a Glance
- Tasks: Lead a vibrant retail team, ensuring exceptional customer service and driving sales.
- Company: Join a family-owned B Corp that values sustainability and community.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience leading teams and managing significant sales is essential.
- Other info: Be part of a diverse team where everyone is welcome and valued.
The predicted salary is between 31000 - 43400 £ per year.
Location: West Putney
Hours: 40 Hours Per Week
Pay rate: £31,000 (Yes, this includes paid breaks)
Join Our Retail Team! Lead our small shop teams who are responsible for delivering a friendly buzz, excellent retailing and remarkable service. You will be responsible for building great relationships with our customers, knowing our food inside out, and leading an excellent retail operation. As well as driving sales you will also be a hands-on member of the team, serving customers and replenishing stocks to ensure the best possible sales environment for our customers.
We’re looking for someone who:
- Has experience leading a team of 15+ people
- Has managed a business with £1m+ in sales
- Brings real passion for retail and drive to deliver results
- Can inspire and build a first-class team
- Has proven leadership experience (essential)
The Role
Remarkable ServiceTo provide first-class customer service to every customer, every time, and to lead your team to do the same. To treat every customer with courtesy and respect and ensure they take priority over whatever else you are doing. Lead your team to develop their product knowledge so they can advise customers on menu planning and increase sales by talking about upcoming offers, products and promotions.
Remarkable BusinessDeliver all financial targets through your team. Understand your P&L report each period and maintain a reporting system for any variances. We are a food business – make sure the shop always looks immaculate, clean and spotless. Ensure your team represent the brand at all times through their service, standard of dress and communication with customers. Develop excellence in cash handling and weekly reporting to ensure our Central functions receive the information they require. Review your service levels regularly and plan local marketing where necessary. Checking in deliveries and placing orders. Accountable for accurate stock taking every period.
Remarkable PeopleCommunication is key. Ensure that you keep your team up to date with new products and team targets are communicated – everyone needs to be working towards the same goal. You must ensure that all members of your team are trained in all aspects of their role. This includes health and safety and daily shop procedures. Maintain staff records in discipline, sickness and holidays. Lead by example and by the COOK values, going above and beyond to resolve any challenges with people whilst identifying potential stars within your team that you can develop.
If you tick most of these boxes but not all—don’t stress. We’re all about potential.
Excellent Benefits including:
- Paid breaks
- Paid leave on your birthdays, moving house, becoming a grandparent or your child starts school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events & away days
Be part of a B-Corp-certified business that values sustainability, people, and the community.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Retail Manager West Putney in Brighton employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager West Putney in Brighton
✨Tip Number 1
Get to know the company inside out before your interview. Check out their values, mission, and recent news. This way, you can show them you're genuinely interested and align with their culture.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or tackled challenges. This will help you demonstrate your proven leadership experience during the interview.
✨Tip Number 3
Be ready to discuss how you drive sales and manage a budget. Brush up on your P&L knowledge so you can confidently talk about how you’ve delivered financial targets in the past.
✨Tip Number 4
Don’t forget to showcase your passion for retail! Share what excites you about the industry and how you keep your team motivated. Remember, we want to see that spark in you!
We think you need these skills to ace Retail Manager West Putney in Brighton
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Share specific examples of how you've driven sales and built relationships with customers in your previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about delivering remarkable service.
Highlight Your Leadership Experience: Make sure to emphasise your experience leading teams of 15+ people. Talk about how you've inspired your team and achieved results together. We’re all about potential, so if you’ve got the right mindset and experience, we want to hear about it!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Retail Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at COOK, which we love to see!
How to prepare for a job interview at Cook Trading Limited
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the company’s products and values. Familiarise yourself with their menu and any current promotions. This will not only show your passion for retail but also demonstrate that you’re ready to lead a team that knows their stuff.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you inspired your team to overcome them. This is crucial since they’re looking for someone with proven leadership experience.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering remarkable customer service. Share stories where you went above and beyond for customers, as this aligns perfectly with their focus on providing first-class service every time.
✨Understand Financials
Brush up on your knowledge of P&L reports and financial targets. Be prepared to discuss how you’ve managed budgets or driven sales in previous roles. This will show that you can deliver results and maintain a successful retail operation.
