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- Tasks: Support surveyors with admin tasks, manage client files, and ensure smooth service delivery.
- Company: Join ICA Group, a leading provider in construction consultancy and inspection services.
- Benefits: Enjoy health cover, enhanced pension contributions, and continuous personal development opportunities.
- Why this job: Be part of a supportive team culture focused on quality, integrity, and exceptional service.
- Qualifications: Familiarity with Microsoft Office 365 is essential; experience level will determine your role.
- Other info: Work in a friendly environment with an 'open door' ethos, fostering growth and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
Location: : Bristol
Hours:37.5 hrs per week, Monday to Friday
About the role
As an Administrator, you will be responsible for supporting an assigned team of surveyors, ensuring efficient work allocation and task prioritisation as directed daily by the team leader. Working closely with both internal departments and clients to support smooth service delivery.
Your responsibilities will include managing client related administrative tasks, maintaining compliance, and contributing to a high standard of client satisfaction. This role requires excellent attention to detail, strong organisational skills, and the ability to handle confidential information with professionalism and discretion.
Knowledge, experience, and training
Should be conversant in use of all Microsoft Office 365 applications.
The post holder will be appointed at a level appropriate to qualifications and experience. Progression between the grades of this post will be dependent upon the attainment of further qualifications, experience, and a competency assessment.
Roles and responsibilities
- Assisting surveyors with their daily duties i.e., fee quotes, initial notices
- Printing plans and setting up project files
- Producing formal letters
- Setting up new projects
- Issuing notices and certificates to clients, Local Authorities, and statutory bodies
- Filing site inspection reports
- Filing acceptance and rejection notices
- Booking site inspections
- Dealing with telephone queries
- General filing of project files
- Archiving project files
- Scanning project plans and documentation
- Assisting all staff with any ad-hoc tasks
This job description only contains the main duties relating to this post and does not describe in detail all the duties required to carry them out, and there will be an expectation that the post holder will carry out other duties that reasonably fall within the general nature of the level of responsibility of the post. The responsibilities contained within this job description are subject to annual review and may need to be adjusted in line with service developments.
ICA Group comprises several individual businesses. Group structure continues our ambition to be a leading multi-disciplinary provider of quality inspection and consultancy services in the construction sector. Being part of the Group means that there is a coordinated approach to Commercial Business, Marketing, Resourcing, Finance, Business Support, Operations and Corporate Governance, to provide technical excellence and exceptional service to our clients. This provides greater opportunities to work for a larger Group of companies, giving you continuous growth in your development plans and careers.
We employ people who embrace and deliver our core Group values: Quality, Client Focus, Honesty, Integrity, Competency, Teamwork, Development, Accountability and Exceptional Service.
If this sounds like a team that you would like to be part of, in return we will provide the following:
+ Continuous personal development (CPD) opportunities
+ Health cover
+ Enhanced employer pension contributions
+ Go 1 online training platform
+ A friendly and professional working environment with an ‘open door’ ethos.
Unit 4, Middle Bridge Business Park
Bristol Road
Bristol
BS20 6PN
#J-18808-Ljbffr
Technical Administrator employer: Cook Brown Building Control Ltd
Contact Detail:
Cook Brown Building Control Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, particularly Microsoft Office 365. Being proficient in these applications will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Research the ICA Group and its core values thoroughly. Understanding their commitment to quality, client focus, and teamwork will help you align your responses during any interviews and show that you're a great cultural fit for the team.
✨Tip Number 3
Prepare examples from your past experiences that showcase your organisational skills and attention to detail. Be ready to discuss how you've successfully managed administrative tasks or supported a team in a similar capacity.
✨Tip Number 4
Network with current or former employees of the ICA Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Technical Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Technical Administrator. Emphasise your organisational skills, attention to detail, and familiarity with Microsoft Office 365 applications.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience has prepared you for the tasks outlined in the job description, such as managing administrative tasks and supporting teams.
Highlight Relevant Skills: In your application, clearly outline your skills related to client satisfaction, compliance management, and handling confidential information. Use bullet points for clarity and to make it easy for the hiring team to see your qualifications.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Cook Brown Building Control Ltd
✨Showcase Your Organisational Skills
As a Technical Administrator, you'll need to demonstrate strong organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting how you prioritised and allocated your time effectively.
✨Familiarise Yourself with Microsoft Office 365
Since the role requires proficiency in Microsoft Office 365 applications, make sure you're comfortable using tools like Excel, Word, and Outlook. Consider brushing up on any features that are particularly relevant to administrative tasks, such as creating spreadsheets for tracking tasks or using templates for formal letters.
✨Understand the Company Values
Research the core values of the company, such as Quality, Client Focus, and Teamwork. Be prepared to discuss how your personal values align with theirs and provide examples of how you've embodied these values in your previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and discretion when handling confidential information. Think of situations where you had to deal with sensitive data or resolve conflicts, and be ready to explain your thought process and actions.
