At a Glance
- Tasks: Deliver exceptional customer service and keep the shop looking immaculate.
- Company: Join a family-owned B Corp that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and free food perks.
- Other info: Join us for team events, meals, and excellent career growth opportunities.
- Why this job: Be part of a team that makes a real difference in the community.
- Qualifications: No experience needed, just a passion for great service and teamwork.
The predicted salary is between 27800 - 27800 £ per year.
Location: Tunbridge Wells
Hours: Casual
Pay rate: £13.45 Per Hour
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service; the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless; stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till; operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop.
- Close the shop and cash up.
- Check in deliveries and place orders; assist with stock taking as required.
- Look smart with apron and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
Other bits
- We’re all about potential.
- Excellent Benefits including:
- Paid breaks
- Paid leave on your birthdays, moving house, becoming a grandparent or your child starting school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks.
- Team meals, events & away days
Be part of a B-Corp-certified business that values sustainability, people, and the community.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Casual Retail Team Member Tunbridge Wells in Royal Tunbridge Wells employer: Cook-9
At COOK, we pride ourselves on being more than just a food retailer; we are a community hub in Tunbridge Wells where our Retail Team members are celebrated for their warmth and dedication to customer service. With excellent benefits such as paid breaks, staff discounts, and a commitment to employee growth within a B-Corp-certified environment, we foster a culture of inclusivity and sustainability that makes working here both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Retail Team Member Tunbridge Wells in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about hosting customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your respect for the role and the company. Plus, it’s a great way to show you’re ready to represent COOK right from the start!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team. Let’s get you started on this exciting journey together!
We think you need these skills to ace Casual Retail Team Member Tunbridge Wells in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and customer service. Remember, we’re all about warmth and care at COOK.
Tailor Your Application:Make sure to tailor your application to the role of Casual Retail Team Member. Highlight any relevant experience, even if it’s not directly in retail. We love seeing how your unique background can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just a few clicks and you’re on your way!
How to prepare for a job interview at Cook-9
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Understand their commitment to community and sustainability, as well as the types of food they offer. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Customer Service is Key
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can demonstrate your ability to make customers feel welcome and valued, just like they would at home.
✨Dress to Impress
Even though it's a casual retail position, looking smart is important. Wear something neat and tidy for the interview, and remember to bring your enthusiasm and a friendly smile. First impressions matter!
✨Ask Questions
Show your interest by preparing thoughtful questions about the role and the company. Ask about team dynamics, training opportunities, or how COOK engages with the community. This not only shows your enthusiasm but also helps you determine if it's the right fit for you.
