At a Glance
- Tasks: Deliver exceptional customer service and keep the shop looking immaculate.
- Company: Join a family-owned B Corp that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Other info: Great opportunities for personal growth in a supportive environment.
- Why this job: Be part of a warm team that makes a real difference in the community.
- Qualifications: No experience needed, just a passion for food and people.
The predicted salary is between 13 - 13 £ per hour.
Location: Tunbridge Wells
Hours: Casual
Pay rate: £13.45 Per Hour
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service; the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions.
- Talk to customers about upcoming offers, products and promotions.
- Ensure the shop always looks immaculate, clean and spotless; stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till; operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop and close the shop, cashing up.
- Check in deliveries and place orders; assist with stock taking as required.
- Look smart with apron and name badge on at all times.
Good to Have
- If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
- Experience not necessary but previous experience of working in Retail or in a customer-facing role would be the icing on the cake.
Other bits
- We’re all about potential.
- Excellent Benefits including:
- Paid breaks
- Paid leave on your birthdays, moving house, becoming a grandparent or your child starting school for the first time
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Casual Retail Team Member Tunbridge Wells employer: Cook-9
At COOK, we pride ourselves on being more than just a food retailer; we are a community hub in Tunbridge Wells where our Retail Team brings warmth and care to every customer interaction. With excellent benefits such as paid breaks, birthday leave, and a generous staff discount, alongside a commitment to employee growth and wellbeing, we foster a supportive work culture that values each individual's contribution. Join us in making a meaningful impact while enjoying the perks of being part of a B-Corp-certified business dedicated to sustainability and community.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Retail Team Member Tunbridge Wells
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent COOK's values right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the COOK family. We can’t wait to see your application!
We think you need these skills to ace Casual Retail Team Member Tunbridge Wells
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team at COOK.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any customer service experience or food knowledge you have, even if it’s just from hosting friends or family. We love seeing how your experiences relate to what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your key points across!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cook-9
✨Know Your Stuff
Familiarise yourself with COOK's products and values. Understand their menu offerings and how they cater to different occasions. This will help you engage with customers and show that you’re genuinely interested in the role.
✨Customer Service is Key
Prepare to demonstrate your customer service skills. Think of examples from past experiences where you went above and beyond for a customer. Remember, at COOK, the customer always comes first!
✨Dress to Impress
Make sure you look smart and presentable for the interview. Wear something that reflects the friendly and professional atmosphere of COOK. A neat appearance shows that you take the opportunity seriously.
✨Ask Questions
Prepare some thoughtful questions about the role and the company culture. This shows your enthusiasm and helps you determine if COOK is the right fit for you. Plus, it’s a great way to make a memorable impression!
