Telecare Admin & Finance Officer (Welsh Language Training)

Telecare Admin & Finance Officer (Welsh Language Training)

Entry level 25000 - 30000 £ / year (est.) No working from home possible
CONWY COUNTY BOROUGH COUNCIL

At a Glance

  • Tasks: Support individuals by answering calls, processing referrals, and managing invoices.
  • Company: Join Conwy County Borough Council's dedicated Telecare Service.
  • Benefits: Gain valuable experience while helping others and receive on-the-job training.
  • Other info: Fast-paced environment with opportunities for informal discussions with the team.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Welsh language skills are desirable; no prior experience needed.

The predicted salary is between 25000 - 30000 £ per year.

Conwy County Borough Council is looking for a candidate to join the Conwy Telecare Service, supporting individuals to stay safe and independent. This fast-paced role involves answering calls, processing referrals, and managing invoices.

The ability to communicate in Welsh is desirable, and no prior experience in social care is necessary, as understanding can be gained on the job.

Informal discussions can be held with the Team Manager, Lindsay Duncalf.

Telecare Admin & Finance Officer (Welsh Language Training) employer: CONWY COUNTY BOROUGH COUNCIL

Conwy County Borough Council is an excellent employer, offering a supportive work culture that prioritises employee development and community impact. With opportunities for Welsh language training and a commitment to helping individuals maintain their independence, this role provides meaningful engagement in a fast-paced environment where your contributions truly matter.

CONWY COUNTY BOROUGH COUNCIL

Contact Details:

CONWY COUNTY BOROUGH COUNCIL Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Telecare Admin & Finance Officer (Welsh Language Training)

Tip Number 1

Get to know the Conwy Telecare Service! Research their mission and values so you can show how you align with them during your conversations. This will help us stand out when we chat with Lindsay or anyone else from the team.

Tip Number 2

Practice your Welsh! If you’re not fluent, don’t sweat it, but brushing up on some key phrases can really impress. It shows you’re keen to engage with the community and ready to learn.

Tip Number 3

Be proactive! Reach out for an informal chat with Lindsay Duncalf. It’s a great way to get insights about the role and demonstrate your enthusiasm. Plus, it gives us a chance to ask questions that could set us apart.

Tip Number 4

Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we can keep track of your progress and offer support along the way. Let’s make this happen!

We think you need these skills to ace Telecare Admin & Finance Officer (Welsh Language Training)

Communication Skills
Welsh Language Proficiency
Call Handling
Referral Processing
Invoice Management
Customer Service
Time Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about supporting individuals in staying safe and independent.

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We love seeing candidates who take the time to connect their background to what we do at Conwy Telecare Service.

Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and motivations.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at CONWY COUNTY BOROUGH COUNCIL

Brush Up on Your Welsh

Since the role values Welsh language skills, make sure to practice some key phrases or vocabulary relevant to the job. This will show your commitment and help you stand out during the interview.

Know the Telecare Service

Familiarise yourself with what the Conwy Telecare Service does. Understanding their mission and how they support individuals can help you answer questions more effectively and demonstrate your genuine interest in the role.

Prepare for Scenario Questions

Think about how you would handle specific situations that might arise in a fast-paced environment. Prepare examples of how you would manage calls or process referrals, as this will showcase your problem-solving skills.

Engage with the Team Manager

Take advantage of the opportunity for informal discussions with Lindsay Duncalf. Prepare thoughtful questions about the team and the role, which will not only give you insights but also show your enthusiasm for joining the team.