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- Tasks: Support customers with fitness programmes and create positive experiences in our gym.
- Company: Join the energetic team at Ffit Conwy, a leading leisure centre.
- Benefits: Flexible working hours, training opportunities, and staff rewards.
- Why this job: Make a real difference in your community while working in a fun environment.
- Qualifications: Experience in customer service and teamwork is essential.
- Other info: Opportunity for career growth and development in a supportive atmosphere.
Work base: Creuddyn Sports Centre
Join our Gym Instructor Team at Ffit Conwy
Are you passionate about helping people and delivering exceptional customer service? Do you thrive in a fast-paced, team-oriented environment? If so, we\’d love to welcome you to our Ffit Conwy Contact Centre.
Ffit Conwy have made some exciting changes over the last couple of years including significant investment in our leisure facilities, fitness equipment and technology. One of which is the new gym at Creuddyn Leisure Centre. We have plans for further investment across Conwy, so this is a great time to become a member of the Ffit Conwy Team.
As a Gym Instructor, you\’ll be the friendly face within our gym, supporting customers with inductions, programme sets and programme reviews to meet their health and wellbeing goals. You\’ll play a key role in creating positive experiences and promoting our leisure and fitness offerings.
The successful applicant will have a passion for delivering excellent customer service and will be willing to assist senior management in developing and promoting an exciting and innovative fitness programme. In addition to this, you will be part of a team that are responsible for the daily operation of the centre including health and safety and customer care.
Having the ability to show experience in working within a team environment and also being able to demonstrate the capability of working on your own initiative will be advantages.
Good communication skills in English are essential, along with a friendly positive attitude. The ability to communicate in Welsh is desirable.
The job will be on a fixed 2 week rota basis and will include working 1 weekend in 2, as well as a night shift every week.
Due to the nature of the work, this post is subject to a satisfactory disclosure check from the Disclosure and Barring Service
Why Join Conwy?
- Be part of a supportive and energetic team.
- Enjoy flexible working arrangements.
- Access training and development opportunities.
- Work in a role that makes a real difference to your community.
- Benefit from staff rewards and the Local Government Pension Scheme.
- …..plus much more
Manager details for informal discussion: Alun Evans, Leisure Manager ( /
Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We\’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Conwy is committed to safeguarding. Qualifications and references will be verified.
Click here to discover the benefits of joining Team Conwy.
Learn more about our recruitment process by visiting our Recruitment Process Page
We\’re committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.
We welcome and encourage applicants from all backgrounds and experiences.
We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an \’E\’ on the Person Specification).
We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on to discuss how we can support you. These requests will not put you at any disadvantage.
Mae\’r ffurflen hon ar gael yn Gymraeg hefyd.
Gym Instructor employer: CONWY COUNTY BOROUGH COUNCIL
Contact Detail:
CONWY COUNTY BOROUGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gym Instructor
✨Tip Number 1
Get to know the gym culture! Before your interview, pop into the Creuddyn Sports Centre and chat with the team. This will help you understand their vibe and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Show off your passion for fitness! During your interview, share personal stories about how you've helped others achieve their fitness goals. This will demonstrate your commitment to providing excellent customer service and supporting clients.
✨Tip Number 3
Be ready to discuss your teamwork skills! Since you'll be working closely with others, prepare examples of how you've successfully collaborated in past roles. This will highlight your ability to thrive in a busy environment.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, inquire about the gym's future plans or training opportunities. This shows you're keen to grow with the team and makes a great impression!
We think you need these skills to ace Gym Instructor
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for fitness and helping others shine through in your application. Share any personal experiences or stories that highlight your commitment to customer service and health.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight relevant skills and experiences that align with what we’re looking for in a Gym Instructor at Ffit Conwy.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications efficiently.
How to prepare for a job interview at CONWY COUNTY BOROUGH COUNCIL
✨Know Your Stuff
Make sure you’re familiar with the gym's facilities and services. Research Ffit Conwy and understand their recent investments in fitness technology and programmes. This will show your genuine interest and help you answer questions confidently.
✨Show Your Passion for Fitness
Be ready to share your enthusiasm for helping others achieve their health and fitness goals. Think of examples from your past experiences where you’ve made a positive impact on someone’s fitness journey. This will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since teamwork is key in this role, prepare to discuss how you’ve successfully worked in a team before. Share specific instances where you collaborated with others to achieve a common goal, especially in a busy environment.
✨Brush Up on Your Communication Skills
Good communication is essential, especially since they value customer service. Practice explaining fitness concepts clearly and concisely. If you can speak Welsh, don’t hesitate to mention it, as it’s a desirable skill for the role!