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- Tasks: Support and guide families in need while observing family contact.
- Company: Join a dedicated team at Coed Pella, Bae Colwyn.
- Benefits: Free training, local discounts, health cash plan, and 24/7 support.
- Why this job: Make a real difference in families' lives with flexible working options.
- Qualifications: Welsh language skills are desirable; DBS clearance required.
- Other info: Enjoy a close-knit team environment with excellent career development.
The predicted salary is between 30000 - 42000 £ per year.
This is a permanent position and an exciting opportunity to work as part of a professional Contact Team. Providing support and guidance to families in need. You will be part of a close knit team observing and recording Family contact within our modern contact suites at Coed Pella.
Responsibilities:
- Providing support and guidance to families in need.
- Being part of a close knit team observing and recording Family contact in our modern contact suites at Coed Pella.
Qualifications & Requirements:
The ability to communicate in Welsh is desirable; applications in Welsh and English are welcomed and treated equally. Due to the nature of the work, it will be necessary to obtain a satisfactory disclosure from the Disclosure and Barring Service (DBS).
Ways of Working:
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, i.e. a balance of office and home working.
Benefits:
- Free training and qualification courses
- Local Government Pension Scheme
- Discounts and cashback at local high street shops
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
Manager details for informal discussion: Amanda Hobson, Team Leader (Amanda.hobson@conwy.gov.uk / 01492 574553)
Family Time Supervisor employer: CONWY COUNTY BOROUGH COUNCIL
Contact Detail:
CONWY COUNTY BOROUGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Time Supervisor
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Contact Team at Coed Pella. Understanding their values and how they support families will help you connect during your chat.
✨Tip Number 2
Show your passion for helping families! When you get the chance to speak, share any relevant experiences or stories that highlight your commitment to supporting those in need. It’ll make you stand out!
✨Tip Number 3
Practice your Welsh! If you’re comfortable, try using some Welsh phrases during your conversation. It shows you’re keen to embrace the culture and communicate effectively with families.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team dynamics. It shows you’re genuinely interested and helps you figure out if it’s the right fit for you.
We think you need these skills to ace Family Time Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting families shine through. We want to see why you’re excited about this role and how your values align with ours.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills that match the job description. We love seeing how your background fits with our team’s mission!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CONWY COUNTY BOROUGH COUNCIL
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Family Time Supervisor. Familiarise yourself with the job description and think about how your skills and experiences align with the role. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Empathy Skills
As this role involves supporting families in need, be prepared to discuss your experience with empathy and understanding. Think of specific examples where you've helped others or navigated sensitive situations. This will demonstrate your suitability for the position.
✨Brush Up on Your Welsh
Since the ability to communicate in Welsh is desirable, if you have any Welsh language skills, be sure to highlight them during the interview. Even if you're not fluent, showing your willingness to learn and use Welsh can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the team.