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- Tasks: Support public inquiries and manage diverse workloads in a team setting.
- Company: Local government authority in Wales with a modern office environment.
- Benefits: Training provided, close to amenities, and a supportive team culture.
- Why this job: Perfect for those who thrive in fast-paced environments and love helping others.
- Qualifications: Strong organisational and communication skills in Welsh and English.
- Other info: Great opportunity for career growth in public service.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority in Wales seeks a top-notch administrator and experienced call handler. Candidates must demonstrate strong organisational and communication skills in both Welsh and English.
Responsibilities include:
- Supporting public inquiries
- Making referrals
- Managing diverse workloads in a team setting
This role provides training and is located in a modern office close to various amenities. Ideal for individuals who thrive in fast-paced environments and are committed to providing exceptional service.
Single Point of Access Officer – Bilingual Welsh/English in Conwy employer: CONWY COUNTY BOROUGH COUNCIL
Contact Detail:
CONWY COUNTY BOROUGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Single Point of Access Officer – Bilingual Welsh/English in Conwy
✨Tip Number 1
Make sure you brush up on your Welsh and English communication skills. Practise answering common interview questions in both languages so you can showcase your bilingual abilities with confidence.
✨Tip Number 2
Research the local government authority and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 3
Prepare examples from your past experiences that highlight your organisational skills and ability to handle diverse workloads. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that job.
We think you need these skills to ace Single Point of Access Officer – Bilingual Welsh/English in Conwy
Some tips for your application 🫡
Show Off Your Bilingual Skills: Since this role requires Welsh and English, make sure to highlight your language skills right from the start. Use both languages in your application where appropriate to demonstrate your fluency and comfort with both.
Tailor Your Experience: We want to see how your past experiences relate to the responsibilities of the Single Point of Access Officer. Be specific about your administrative and call handling experience, and how it prepares you for this role.
Highlight Your Organisational Skills: This job is all about managing diverse workloads, so don’t forget to mention any tools or methods you use to stay organised. Share examples of how you've successfully juggled multiple tasks in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at CONWY COUNTY BOROUGH COUNCIL
✨Brush Up on Your Bilingual Skills
Since this role requires fluency in both Welsh and English, make sure to practice your language skills before the interview. Prepare to answer questions in both languages and consider how you can switch between them seamlessly during the conversation.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed diverse workloads in previous roles. Think about times when you had to prioritise tasks or handle multiple inquiries at once, and be prepared to share these experiences with the interviewer.
✨Demonstrate Your Customer Service Commitment
This position is all about providing exceptional service, so come armed with examples of how you've gone above and beyond for customers in the past. Highlight your problem-solving skills and your ability to handle challenging situations with grace.
✨Familiarise Yourself with Local Government Processes
Understanding the basics of local government operations can give you an edge. Research the authority's structure and any recent initiatives they’ve launched. This knowledge will show your genuine interest in the role and help you ask insightful questions during the interview.
