Cleaner/Domestic/Housekeeper

JOB DESCRIPTION

Post Title:
Cleaning Officer
Department / Service:
Environment, Roads and Facilities / Facilities Management
Hours:
15
Level:
GO1
Location:
Coed Pella Offices
Job Evaluation Number:
JE0254
Responsible to:
Cleaning Supervisor
Responsible For: (Staff)
0;0

Job Purpose:

To ensure that the building is clean and hygienic
Duties and Responsibilities – Job Specific
1.
To undertake cleaning duties at the Authorities buildings, as part of a team or individually, as directed by Facilities Management Building Coordinator

2.
Ensure that all cleaning is carried out in accordance with the directed processes and systems and meet the required standards

3.
Replenish consumables to appropriate levels, as directed, such as liquid soap in dispensers, toilet tissue/roll on holders or urinal blocks for example.

4.
Operate, maintain and care for all associated equipment in accordance with Authorities process and procedures and manufacturers guidelines so as not to breach safe working practices or contravene Health and Safety or Risk Management Policies, this includes but is not limited to:

a. Cleaning equipment such as power cleaner or vacuum cleaners as an example
b. Chemical cleaning fluids and liquids
c. Use of Personal Protective Clothing and Equipment
5.
Report defects, faults and problems, this could include providing reports to the Police in respect of vandalism

6.
Carry out basic administrative tasks such as completion of worksheets, timesheets and other simple documentation etc

7.
Unlock and lock up buildings as directed.

Duties and Responsibilities – Corporate
1.

To be responsible for establishing good working relationships both internally and externally.

2.
Compliance with the Authority’s Policies and Procedures and to make known to Senior Officers any areas which are not adequately covered.
3.
To participate actively in supporting the Authority’s principles and practices of equality of opportunity as laid down within the Equalities Policy.
4.
To be responsible for the application of Health & Safety practices within the daily operations, sharing a common responsibility for Health & Safety across the department, directorate and Authority as a whole.
5.
Employees will be required to give certain information relating to themselves in order that the Authority may properly carry out its duties, rights and obligations as an employer. The Authority will process and control such data principally for personnel, administrative and payroll purposes.
6.
As a term of your employment and in order to maintain effective departmental operations, you may be required to undertake any other reasonable task, commensurate with your grade, as determined by your Line Manager or Head of Service.
7.
Conwy is committed to safeguarding children and vulnerable groups. All Council employees are expected to be aware of the Corporate Safeguarding Policy and their responsibility to report any concerns in the appropriate manner and timescales.

Review Date/Right to Vary

This job description is not intended to be an exhaustive list of duties. The Authority reserves the right, after appropriate consultation with you, to vary your duties and responsibilities within the parameters of your grade and occupational competence in order to respond to changes in the needs of the service.

Signed by: …………………………………………. Date: ……………………………..
Employee’s Name and Signature

Approved by
Head of Service: ………………………………….. Date: ……………………………..
PERSON SPECIFICATION

Post: Cleaning Officer
Date:
Factor
Requirements
How Identified
Essential

Desirable

Knowledge & Skills
Educated to Level 1 of the Credit and Qualifications Framework for Wales in an appropriate area or demonstrable vocational experience operating at this level
AF, I, V
E

Hold, or be willing to obtain, the Licence to Practice qualification from the British Institute of Cleaning Science (BICS)
AF, I, V
E

Basic administration skills able to complete simple documentation
AF, I
E

Effective communication skills able to respond directly to client enquiries and produce simple reports/records
AF, I
E

Experience of working within the cleaning industry
AF, I

D
Basic IT skills, able to log on to a computer system and navigate the internet and simple software
AF, I, V

D
The ability to communicate in English is essential.
AF/I
E

The ability to communicate in Welsh is desirable.
AF/I

D
Supervision & Management
Able to supervise a small team or additional staff
AF, I

D
Creativity & Innovation
Working within a continuous improvement environment able to improve performance and standards
AF, I,

D
Able to identify opportunities to improve business processes and procedures
AF, I,

D
Improve utilisation of physical resources through contemporary practices in use of consumables and equipment
AF, I,
E

Contacts &
Relationships

Demonstrated ability to liaise with industry professionals in a positive way
AF, I
E

Experience in dealing with clients in a courteous and friendly manner to achieve positive outcomes
AF, I, R
E

Decisions / Recommendations
Ability to work unsupervised
AF, I, R
E

Able fault find to report or rectify defects with equipment and consumable products
AF, I
E

Make simple decisions based on industry expertise and respective processes and procedures
AF, I, R
E

Resources
Effective utilisation of equipment, demonstrated understanding of using the ‘right tool for the right job’
AF, I, R
E

Understanding of ‘value for money’ when using consumables such as cleaning products, chemicals and other items associated with the role
AF, I
E

Physical Demands
Experience of and capable of undertaking manual handling
AF, I, R
E

Able to sustain long periods of physical work

AF, I, R
E

The post-holder will be required to respond to emergency arrangements
AF, I
E

The post-holder will be required to wear the uniform provided.
AF, I
E

Please Note: In order to be shortlisted for this post you will need to demonstrate that you meet all the criteria ranked as E – Essential.
Identification of the requirements will be through the:
Application Form (AF),
Interview (I),
Test at interview (T),
Presentation at interview (P),
Verification (V)
Reference (R)
Cyngor Bwrdeistref Sirol Conwy County Borough Council
JD/PS EngV1