Accommodation Team Leader

Accommodation Team Leader

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to manage temporary accommodation and support those experiencing homelessness.
  • Company: Join a passionate housing team dedicated to making a difference.
  • Benefits: Enjoy a generous rewards package, including pension, annual leave, and staff discounts.
  • Why this job: Make a real impact in the community while developing your leadership skills.
  • Qualifications: Strong leadership skills and knowledge of housing legislation required.
  • Other info: Welsh language skills are desirable; we support learning at all levels.

The predicted salary is between 28800 - 43200 £ per year.

Overview

Work base: Coed Pella, Colwyn Bay. Lleoliad gwaith: Coed Pella, Bae Colwyn. We are pleased to share an exciting opportunity for a dynamic and experienced manager to join our Housing team. This position is well suited to an individual who is passionate about delivering high quality, customer focused services and driving positive outcomes for people experiencing homelessness.

Rydym ni’n falch o rannu cyfle cyffrous i reolwr dynamig a phrofiadol ymuno â\’n tîm Tai. Mae\\\’r swydd hon yn addas i unigolyn sy\\\’n teimlo’n frwd ynghylch darparu gwasanaethau o ansawdd uchel sy\\\’n canolbwyntio ar gwsmeriaid ac ysgogi canlyniadau cadarnhaol i bobl sy\\\’n ddigartref.

Responsibilities

  • As an Accommodation Team Leader you will play a key role in overseeing the day-to-day management and delivery of our temporary accommodation.
  • You will lead a dedicated team, manage complex cases and ensure compliance with housing legislation and policies.
  • Rheoli achosion cymhleth a sicrhau cydymffurfiaeth â deddfwriaeth a pholisïau tai.

Qualifications / Skills

  • Strong leadership and people management skills.
  • In-depth knowledge of housing legislation, policy and best practice.
  • Excellent problem solving and organisational skills.
  • Gwybodaeth fanwl am ddeddfwriaeth, polisi ac arferion gorau tai a sgiliau datrys problemau a threfnu rhagorol.

Benefits

  • Substantial rewards package including Local Government Pension Scheme.
  • Minimum of 26 days annual leave (depending on previous Local Authority service).
  • Occupational Sick Pay and staff benefits including salary sacrifice car, Cycle to Work, cashback on health care, discounts and more.
  • Buddiannau staff sy’n cynnwys cynllun aberthu cyflog i brynu car, Beicio i’r Gwaith, arian yn ôl ar ofal iechyd, gostyngiadau a llawer mwy.

How to find out more

To find out more about the role and the essential requirements, please look at the Job description attached, or for an informal chat please contact Richard Bartram, Housing Partnership Manager on 01492 577314 or Richard.Bartram@conwy.gov.uk.

Gwybodaeth ychwanegol: Am fwy o wybodaeth am rôl a gofynion hanfodol, gweld y Swydd-disgrifiad ynghlwm neu cysylltwch â Richard Bartram, Rheolwr Partneriaeth Tai ar 01492 577314 neu Richard.Bartram@conwy.gov.uk.

Welsh Language

Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.

Additional notes

We are committed to non-discriminatory recruitment and aim to attract a diverse range of applicants. This description is intended to reflect the key duties and responsibilities of the role and is not necessarily an exhaustive list of all duties.

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Accommodation Team Leader employer: CONWY COUNTY BOROUGH COUNCIL

At our Coed Pella location in Colwyn Bay, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our Accommodation Team Leader role offers not only a competitive rewards package, including a Local Government Pension Scheme and generous annual leave, but also ample opportunities for professional growth and development within a passionate team focused on making a positive impact in the community. Join us in delivering high-quality, customer-focused services that truly change lives.
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Contact Detail:

CONWY COUNTY BOROUGH COUNCIL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Accommodation Team Leader

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the organisation and its values. Be ready to discuss how your experience aligns with their mission of delivering high-quality, customer-focused services. Show them you're not just a fit for the role, but for the team!

✨Tip Number 3

Practice your problem-solving skills! Think of examples from your past where you've tackled complex cases or improved processes. This will help you shine during interviews, especially when discussing your leadership abilities.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team and making a difference in the lives of those experiencing homelessness.

We think you need these skills to ace Accommodation Team Leader

Leadership Skills
People Management
Knowledge of Housing Legislation
Policy Compliance
Problem-Solving Skills
Organisational Skills
Customer Focus
Case Management
Team Leadership
Communication Skills
Adaptability
Experience in Homelessness Services

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation Team Leader. We want to see your passion for delivering high-quality, customer-focused services shine through!

Showcase Your Leadership Skills: As a key part of this role is leading a team, don’t forget to emphasise your leadership and people management skills. Share specific examples of how you've successfully managed teams or complex cases in the past.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at CONWY COUNTY BOROUGH COUNCIL

✨Know Your Stuff

Make sure you brush up on housing legislation and policies before the interview. Being able to discuss relevant laws and best practices will show that you're serious about the role and understand the complexities involved in managing temporary accommodation.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific challenges you've faced and how you motivated your team to achieve positive outcomes, especially in high-pressure situations.

✨Demonstrate Problem-Solving Abilities

Be ready to discuss real-life scenarios where you've had to solve complex problems. Highlight your organisational skills and how you prioritised tasks to ensure compliance with housing policies while delivering excellent customer service.

✨Embrace the Welsh Language

If you have any Welsh language skills, don’t hesitate to mention them! This role values communication in Welsh, so showing your willingness to engage with the local culture can set you apart from other candidates.

Accommodation Team Leader
CONWY COUNTY BOROUGH COUNCIL
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