Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client implementations and ensure high-quality delivery of Hootsuite projects.
- Company: Join a dynamic team at a leading social media management platform.
- Benefits: Competitive salary, share options, performance bonuses, and flexible working arrangements.
- Other info: Opportunity for remote work and career growth in a collaborative environment.
- Why this job: Make a real impact by enhancing client experiences with innovative solutions.
- Qualifications: Experience in Hootsuite implementations and strong project management skills.
The predicted salary is between 50000 - 60000 £ per year.
We are seeking an experienced Hootsuite Implementation Manager to own the client relationship and oversee delivery of new client implementations. This role combines client-facing consultancy, project management, and quality oversight, working closely with Implementation Specialists who deliver the hands-on configuration. You will be responsible for ensuring implementations are delivered on time, to scope, and with a high-quality client experience.
What you will do
- Client Management & Discovery
- Act as the primary point of contact for new implementation clients
- Lead requirements review meetings to confirm client needs, objectives, and scope
- Translate business requirements into clear delivery briefs for implementation specialists
- Project Management
- Own the end-to-end implementation plan, timelines, and milestones
- Coordinate and oversee one or more Implementation Specialists
- Manage risks, scope control, and client expectations
- Ensure implementations are delivered on time and to agreed standards
- Oversight & Quality Assurance
- Review and sign off on query builds, channel setups, dashboards, and reports
- Ensure consistency and best practice across all client implementations
- Training & Enablement
- Deliver or coordinate client training, including webinar-style training and tailored 1:1 training sessions
- Ensure clients are confident and ready for handover post-implementation.
Requirements
- Fluent, professional-level English (written and spoken)
- Proven experience configuring and working in Hootsuite
- Strong experience delivering Hootsuite implementations in a client-facing role
- Proven project management experience
- Excellent stakeholder management and communication skills
- Ability to manage multiple implementations and delivery resources concurrently
- Comfortable overseeing technical delivery without necessarily doing all configuration yourself
- Hootsuite certification(s)
- Experience managing delivery teams or freelancers
- Familiarity with implementation frameworks, SLAs, and onboarding playbooks
Benefits
- Remuneration includes a competitive salary (dependent on experience) as well as share options and performance-related bonus.
- We are open to the discussion of flexible or agile working arrangements including remote working and reduced or compressed hours.
Hootsuite Implementation Manager in London employer: Convosphere LTD
Contact Detail:
Convosphere LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hootsuite Implementation Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Hootsuite Implementation Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to project management and client relations. We suggest using the STAR method to structure your answers – it’ll help you showcase your experience effectively!
✨Tip Number 3
Showcase your Hootsuite expertise! Be ready to discuss specific implementations you've managed and how you ensured quality and client satisfaction. We want to see your passion for delivering top-notch results.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Hootsuite Implementation Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Hootsuite and project management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Client Management Skills: Since this role is all about client relationships, share specific examples of how you've successfully managed clients in the past. We love seeing real-life scenarios where you’ve led requirements reviews or handled client expectations.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and skills shine through without unnecessary fluff. Remember, quality over quantity!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Convosphere LTD
✨Know Your Hootsuite Inside Out
Make sure you’re well-versed in Hootsuite’s features and functionalities. Brush up on your experience with the platform, as you’ll need to demonstrate your ability to configure and manage implementations effectively.
✨Master the Art of Client Communication
Since this role involves a lot of client interaction, practice articulating how you would lead requirements review meetings. Be ready to showcase your stakeholder management skills and how you can translate client needs into actionable plans.
✨Project Management is Key
Prepare to discuss your project management experience in detail. Think about specific examples where you’ve successfully managed timelines, coordinated teams, and ensured quality delivery. Highlight any frameworks or methodologies you’ve used.
✨Showcase Your Training Skills
As part of the role, you’ll be delivering training sessions. Be prepared to talk about your approach to client enablement and how you ensure clients feel confident post-implementation. Consider sharing examples of past training experiences.