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- Tasks: Help customers navigate their remortgage journeys with confidence and care.
- Company: Join a supportive team at Conveyancing Direct Property Lawyers in Cardiff.
- Benefits: Enjoy competitive salary, bonuses, 23 days holiday, and exclusive discounts.
- Other info: Flexible role with opportunities for personal and professional development.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Proactive, organised individuals with a passion for learning and teamwork.
Shape the Future of Home Ownership - Join Our Remortgage Team in Cardiff. Our Cardiff office is growing, and we’re looking for a motivated, detail-driven Remortgage Case Handler to play a key role in helping customers achieve smoother, faster, stress-free remortgage journeys. If you’re someone who thrives in a supportive, fast-paced environment and enjoys owning your caseload with confidence and care, this could be the perfect opportunity to elevate your career.
Why join us?
- Work with a supportive, high performing team that shares knowledge and drives customer results.
- Access day to day guidance from your experienced colleagues.
- Clear career progression where your contribution is valued and achievements celebrated.
Duties include:
- Carry out day to day legal administration on behalf of lenders.
- Use the CMS to progress cases efficiently.
- Ensure workflow through the case management system.
- Deal with incoming correspondence and calls.
- Proactively progress cases.
- Undergo training and attend courses where appropriate.
- Complete monthly remortgage transactions.
- Ensure all property charges are cleared.
- Maintain service levels per lender SLAs.
- Arrange Title Insurance where required.
- Attend team meetings.
- Participate in performance reviews.
- Reinforce company values and culture.
- Assist other departments as required.
- Other duties as role develops.
Benefits of being a Remortgage Case Handler:
- Competitive salary and bonus scheme.
- 23 Days Holiday + Bank Holidays.
- Perks at Work discounts (travel, tech, retail and more).
- Reduced rates on estate agency, mortgage, conveyancing and surveying services.
- 24/7 Employee Assistance Programme.
- Group Life Assurance.
- Pension plan.
Who We’re Looking For:
We’re looking for a proactive, organised Case Handler who can confidently manage day-to-day legal administration for our lenders while progressing cases efficiently through our CMS. You’ll handle incoming calls and correspondence, keep workflow moving, and proactively drive each case to completion. You’ll complete monthly remortgage transactions, ensure all property charges are cleared, maintain lender service levels, and arrange Title Insurance when required.
You’ll be someone who’s open to learning, attending training, and developing as the role evolves. You’ll take part in team meetings and performance reviews, uphold our company values, and support other departments when needed. As the business grows, you’ll be flexible in taking on new responsibilities and contributing to a positive, collaborative team environment.
Conveyancing Direct Property Lawyers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Remortgage Case Handler employer: Conveyancing Direct Property Lawyers
Contact Detail:
Conveyancing Direct Property Lawyers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remortgage Case Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join online forums. The more people you know, the better your chances of hearing about job openings before they’re even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or family to build your confidence. Remember, it’s all about showing how you can make a difference in their team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you’re genuinely interested in the role and appreciate the opportunity to interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you an edge over other candidates. Plus, we love seeing applications from motivated individuals like you!
We think you need these skills to ace Remortgage Case Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Remortgage Case Handler role. Highlight relevant experience and skills that match the job description, like your ability to manage caseloads and handle legal administration.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our supportive team. Mention specific examples of your past experiences that align with the responsibilities listed.
Showcase Your Organisational Skills: Since this role requires a proactive and organised approach, make sure to highlight any experiences where you've successfully managed multiple tasks or projects. This will show us you're ready to keep the workflow moving smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Conveyancing Direct Property Lawyers
✨Know Your Stuff
Before the interview, make sure you understand the remortgage process inside out. Familiarise yourself with common terms and procedures, as well as the specific duties mentioned in the job description. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Organisational Skills
As a Remortgage Case Handler, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or cases simultaneously. Highlight how you kept everything on track and met deadlines, as this will resonate well with the interviewers.
✨Demonstrate Proactivity
The role requires someone who can proactively progress cases. Think of instances where you've taken the initiative to solve problems or improve processes. Be ready to discuss how you can bring that same proactive attitude to their team.
✨Embrace Team Spirit
Since the company values collaboration, be prepared to talk about your experience working in teams. Share how you've contributed to a positive team environment and supported colleagues. This will show that you align with their culture and are ready to be a team player.