Remortgage Conveyancer in Newport, Wales

Due to continued success and planned growth, we are seeking exceptional and motivated Remortgage Conveyancers, Case Handlers and/or experienced legal assistants who are ready to take the next step in their career. This is an excellent opportunity to build a rewarding career with an innovative, award-winning and industry-leading residential conveyancing company based in Newport, South Wales.

On a daily basis this will involve:

• Manage your own Remortgage Caseload: Take responsibility for and complete re‑mortgage matters. You will oversee the legal elements of the remortgage process, which will cover tenancy remortgages, staircasing, leasehold and transfer of equity, to name a few.
• Administrative Tasks: Carry out day‑to‑day legal administration on behalf of lenders.
• Accuracy and Client Service: Ensure that work is accurately carried out in the set time frame while maintaining high standards of client care and service to third parties.
• Client Communication: Deal with incoming correspondence, emails, etc.; take phone calls, record them on the CMS and take necessary action.
• Case Management: Proactively progress cases through the CMS and keep files updated.
• Reporting and Due Diligence: Review property titles, report on mortgage offers and correspond on relevant mortgage information with other parties involved in the process.
• Achievement of Targets: Meet the department's set targets and work proactively to tight deadlines.

The Individual

To be considered for this role, your CV should clearly demonstrate the following:

• Self‑motivated and able to manage conflicting priorities and tasks with minimal supervision.
• Copes effectively in demanding circumstances.
• Demonstrates persistence and commitment to completing tasks and objectives.
• Pays attention to detail and quality of work.
• Confident in building and maintaining strong working relationships with staff of all levels of seniority.
• Able to communicate in writing, to colleagues and external stakeholders, in a clear, constructive, and professional way.
• Excellent customer communication skills, including the ability to resolve complaints or escalations.
• Demonstrates sound judgement and good decision‑making when dealing with problems.
• Able to identify a problem arising and can develop a solution and seek guidance or input before acting.
• Looks for new solutions to problems as well as tried and tested methods.
• Willing to ask questions, listen to others’ views and accept advice.

Our Company Benefits

Our commitment to providing a supportive, empowering and rewarding workplace continues to be part of our core mission at Convey Law. We have a vast array of benefits which we continue to enhance to ensure the most comprehensive, supportive and engaging benefits package is available for our team, key features include:

• Competitive basic salary in addition to uncapped performance bonus paid monthly and quarterly based on individual achievement of KPIs and an annual company bonus of £1,000.
• Up to 40 days annual leave inclusive of Bank Holidays.
• Option to purchase up to 5 days leave.
• Hybrid working with flexible working times.
• Enhanced maternity and paternity leave.
• Company Sick Pay.
• Discounted gym membership.
• Subsidised conveyancing.
• Employee assistance scheme which includes counselling sessions.
• Well‑being programmes.
• Ongoing training, development and recognition programmes.
• A supportive and fun team environment, with regular collaboration and charity events.