At a Glance
- Tasks: Lead and manage casualty claims with a focus on client service and technology.
- Company: Join Convex, a forward-thinking insurer dedicated to client satisfaction.
- Benefits: Competitive salary, tech-driven environment, and opportunities for professional growth.
- Other info: Be part of a fast-paced team with excellent career advancement potential.
- Why this job: Make a real impact in a dynamic role that blends technology and client relations.
- Qualifications: Experience in claims management and strong relationship-building skills required.
The predicted salary is between 60000 - 80000 £ per year.
Focusing on providing excellent client service, the Convex Claims team directly impacts our mission to becoming the market’s favourite insurer. As such we are building increasingly efficient processes, making use of relevant technology. This is a leading-edge, forward-thinking claims adjusting role and you will assume responsibility for claims handling activities and claims management relating to Casualty claims (UK, US and International General Liability) arising from business written by Convex Group.
This role is outcome-driven, and one which combines technical adjusting, account management, commercial and relationship management skills – underpinned by experience in fast paced, technology enriched environments. You will report directly to the Head of Casualty Claims and be a key part of the Convex Claims team.
Senior Casualty Claims Lead – Tech-Driven & Client-Focused employer: convexin
At Convex, we pride ourselves on being a forward-thinking employer that values innovation and client service. Our dynamic work culture fosters collaboration and continuous learning, providing employees with ample opportunities for professional growth in a tech-driven environment. Located at the heart of the insurance industry, we offer a unique chance to be part of a team that is reshaping claims management while enjoying a supportive atmosphere that prioritises employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Casualty Claims Lead – Tech-Driven & Client-Focused
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Convex. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your tech-savvy side! In interviews, highlight your experience with technology in claims management. We want to see how you can leverage tech to improve processes and client service.
✨Tip Number 3
Prepare for scenario-based questions. Think about past experiences where you’ve handled claims or managed client relationships. We love to hear how you’ve tackled challenges head-on!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Convex team.
We think you need these skills to ace Senior Casualty Claims Lead – Tech-Driven & Client-Focused
Some tips for your application 🫡
Show Your Client-Focused Mindset:When writing your application, make sure to highlight your commitment to excellent client service. We want to see how you've gone above and beyond for clients in the past, so share specific examples that demonstrate your skills in this area.
Emphasise Your Tech Savviness:Since this role is all about being tech-driven, don’t forget to mention any relevant technology you’ve used in previous roles. We’re looking for candidates who are comfortable in fast-paced environments and can leverage technology to improve processes.
Be Outcome-Driven:We love candidates who are results-oriented! In your application, focus on the outcomes of your previous work. Share metrics or achievements that showcase how your efforts have led to successful claims management or improved client satisfaction.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and values!
How to prepare for a job interview at convexin
✨Know Your Stuff
Make sure you brush up on your knowledge of casualty claims, especially in the UK, US, and international contexts. Familiarise yourself with the latest technology trends in claims management, as this role is all about being tech-driven.
✨Showcase Your Client-Focused Approach
Prepare examples that highlight your experience in providing excellent client service. Think about times when you went above and beyond for a client or improved a process to enhance their experience.
✨Demonstrate Your Outcome-Driven Mindset
Be ready to discuss how you've achieved results in previous roles. Use specific metrics or outcomes to illustrate your success in claims handling and management, showing that you understand the importance of delivering results.
✨Engage with the Team Spirit
Since you'll be part of a team, show your enthusiasm for collaboration. Prepare to talk about how you've worked effectively within teams in fast-paced environments, and how you can contribute to the Convex Claims team’s mission.