Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage marine claims from start to finish, ensuring top-notch outcomes.
- Company: Join Convex Group, a forward-thinking leader in the insurance industry.
- Benefits: Enjoy competitive salary, 30 days leave, private health cover, and more perks!
- Other info: Opportunity to work on key projects and contribute to strategic initiatives.
- Why this job: Be part of a dynamic team that values innovation and client service excellence.
- Qualifications: Solid experience in marine claims, strong communication, and problem-solving skills required.
The predicted salary is between 48000 - 84000 £ per year.
Senior Marine Claims Adjuster
Department: Claims
Employment Type: Permanent
Location: London, UK
Description
Key Responsibilities
- Claims management from first notification of loss to final settlement including coverage analysis; investigation; evaluation; reserving and resolution in accordance with established guidelines, service standards and regulations
- Actively managing claims to achieve the best indemnity outcomes.
- Review work done by Third Party Administrators and take ownership of large and complex claims.
- Alignment to Convex claims key performance indicators, governance frameworks, Convex claims procedures and processes
- Review claims movements and be advisory to the business with regard to potential exposures
- Take responsibility for data gathering and sharing industry or event knowledge with relevant colleagues
- Contribute to the attraction and retention of business through service excellence
- Ensure great loss outcomes and reserve accuracy through direct intervention on large loss events where required, and identification of loss trends which may impact ranking, reserves or risk selection
- Build and sustain relationships with insurance underwriters, brokers and clients and work collaboratively together in addition to liaison with actuaries and data teams internally on loss related matters.
- Contribute to the preparation of local claims reports and claims updates to the Board as required
- Be prepared to participate in wider claims strategic initiatives or committees within the organisation
- Understand our purpose enables us to deliver the best claims service experience to clients and also meet all regulatory requirements
- Be an advocate for client service as a brand differentiator and demonstrate behaviour that align to the Convex core values as set out below.
- Manage or support on key Convex projects as required.
Skills Knowledge and Expertise
- Solid experience of handling Marine Claims, specifically experience in Cargo would be relevant but we’d consider experience in Hull, Liability, Cargo, Fine Art & Specie, War.
- Able to communicate effectively at all levels of seniority
- Excellent client service and commitment to go the extra mile.
- Robust negotiation and diplomacy skills
- A high degree of problem-solving capability
- Detail orientated with analytical mindset
- Work at speed given complex and difficult technical situations, with strong prioritisation skills
- Flexible and adaptable to change, able to contribute in an entrepreneurial environment
- Prior experience of undertaking client claims reviews and audit activities
- The ability to balance innovation with pragmatism and speed of execution.
Benefits
- Competitive Salary
- 30 days Annual Leave
- Birthday Leave
- 10% Employer Pension Contribution
- Private Health Insurance Medical Cover
- Group Income Protection
- Life Assurance Cover
- Enhanced Parental Leave
- Annual Health Check
- 3 days of Volunteer Leave each year
- 10 days of help with care (elder/ childcare) through Bright Horizons
- £1,300 to spend on learning & wellbeing
- Give as You Earn
- Cycle to Work
- Season Ticket Loan
#J-18808-Ljbffr
Senior Marine Claims Adjuster employer: Convex Insurance Ltd.
Contact Detail:
Convex Insurance Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Marine Claims Adjuster
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in marine claims. This will not only help you understand the industry better but also demonstrate your commitment to staying updated, which is crucial for a role that involves managing complex claims.
✨Tip Number 2
Network with professionals in the marine insurance sector. Attend industry events or join relevant online forums to connect with underwriters, brokers, and other claims adjusters. Building these relationships can provide valuable insights and potentially lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific case studies or examples from your previous experience that highlight your problem-solving skills and ability to manage large claims. Being able to articulate your past successes will set you apart during interviews.
✨Tip Number 4
Showcase your adaptability and willingness to embrace technology in your approach to claims management. Highlight any experience you have with data analysis or digital tools, as this aligns with the fast-paced, technology-enriched environment mentioned in the job description.
We think you need these skills to ace Senior Marine Claims Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling Marine Claims, especially in areas like Cargo, Hull, and Liability. Use specific examples that demonstrate your technical adjusting skills and your ability to manage complex claims.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the key responsibilities outlined in the job description, particularly your experience in claims management and client service.
Highlight Relevant Skills: Emphasise your negotiation skills, problem-solving capabilities, and attention to detail. Mention any experience you have with data analysis or working in fast-paced environments, as these are crucial for the role.
Showcase Your Client Service Commitment: Demonstrate your dedication to client service by providing examples of how you've gone the extra mile in previous roles. This will resonate well with the company's focus on delivering excellent claims service.
How to prepare for a job interview at Convex Insurance Ltd.
✨Showcase Your Marine Claims Expertise
Make sure to highlight your solid experience in handling Marine Claims, especially if you have specific knowledge in Cargo, Hull, or Liability. Be prepared to discuss past cases and how you managed them, as this will demonstrate your technical adjusting skills.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with various stakeholders, it's crucial to showcase your ability to communicate effectively at all levels. Prepare examples of how you've successfully managed client relationships or resolved conflicts in previous roles.
✨Emphasise Problem-Solving Abilities
The interviewers will be looking for candidates who can handle complex and difficult situations. Be ready to discuss specific challenges you've faced in claims management and how you approached problem-solving in those scenarios.
✨Align with Company Values
Understand Convex's core values and be prepared to discuss how your personal values align with theirs. Show that you are not only a fit for the role but also a good cultural fit for the company by demonstrating your commitment to client service excellence.