New Client Acquisition Director

We’re Concentrix, the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fuelled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

The New Client Acquisition Director is responsible for defining and executing the go-to-market (GTM) strategy, overseeing operations excellence and technology roadmap for this specific sales motion. This position is a specialized and expert role on new client acquisition, from generating demand, qualifying prospects, booking appointments, until closing of the deals. We expect this leader to have a strong expertise in running those operations, including usage and opinion on different data & technology partners; have a clear vision on how to position and sell those services as well as how this motion (new client acquisition) should be executed in the future, and work throughout the organization to drive the execution of this vision.

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

• Go-To-Market
  • Defining and executing GTM strategy, incl. geo/ vertical priorities, specific account targets, offering presentation decks, case studies, content/ thought leadership
  • Industry trends and market insights watch and impact for our GTM and offering
  • Working with marketing on thought leadership & communications plan
  • Supporting discussions, solution definition and pitch for new client/ programs; act as sponsor during set-up and execution where needed
• Ops Excellence
  • Overseeing the definition and regular upgrade based on internal/ external best practice of Operating model / playbook and best practices – and where and which technologies can be used
  • KPIs and best-in-class benchmark
  • Talent: profiles to hire, talent path, learning and training materials
  • In charge of ensuring teams’ enablement and learning across programs via community-led sessions, content and benchmark sharing.
  • Good understanding of our project’s landscape (in this motion); able to lead scoping for break fix on install base.
• Technology
  • Defining and supervising the execution of the offering’s technology roadmap (which uses cases to solve) – both through external and /or internal solutions
  • Overseeing constant external tech solutions watch and benchmark – and pilots where needed
  • Developing and sharing tech collaterals, incl. impact, use cases, pricing to pitch to clients
  • Understanding of use case/ solution’s fit for specific client needs

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you have:

• Strong experience in running new client acquisitions teams (SDR, BDR, inside sales) in a fast-paced environment
• Strong experience with data & technology solutions supporting new client acquisition
• Excellent communication and presentation skills.
• Ability to work collaboratively in a team environment.
• Strong problem-solving skills and attention to detail.

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer. We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.