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- Tasks: Assist customers with contract renewals and sell additional products over the phone.
- Company: Join Concentrix, a global leader in technology and services.
- Benefits: Earn £25,480 plus uncapped bonuses and enjoy exclusive discounts.
- Why this job: Be part of a passionate team and develop your career in sales.
- Qualifications: Customer service experience required; sales experience is a plus.
- Other info: Full training provided with fantastic career development opportunities.
The predicted salary is between 20400 - 28800 £ per year.
Take steps towards a new career today!
Working with us is more than just a job. It's work you can feel proud of! We're looking for passionate, caring & experienced people to join our Inbound Sales team! We are offering a fantastic opportunity to work on behalf of one of the UK's biggest Telecommunications companies!
Excellent starting salary of £25,480 plus opportunity to earn Bonus which is uncapped!
Role is based at Adwick Park, Swinton, Rotherham S63 5NA.
Rotational Shift pattern. You will work 40 hrs per week between the hours of 8am-8pm Monday - Sunday.
As an Inbound Sales Advisor, you will be taking inbound calls from customers who are currently within the last 6 months of their contracts. Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers!
Benefits of being an Inbound Sales Advisor:
- Full training
- Fantastic Career Development opportunities and access to our fantastic Concentrix University portal
- Exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!
- Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals
What you'll need...
- A minimum of 6 months' experience within a Customer Service role
- Sales experience an advantage
- Clear criminal and credit records
- Ability to provide reference within last 3 years of employment
- Computer literate with the ability to multitask and use multiple systems at any one time
- An ability to work as part of a great team
We are One Team. One Company. One Concentrix.
Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Job Types: Full-time, Permanent
Pay: £25,480 per year
Additional pay:
- Bonus scheme
Benefits:
- Company pension
- Employee discount
- Sick pay
- Store discount
Inbound Sales Advisor - B&M in London employer: Convergys
Contact Detail:
Convergys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor - B&M in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Concentrix and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! Since you'll be working as an Inbound Sales Advisor, it’s crucial to demonstrate your sales skills. Role-play with a friend or family member to get comfortable with handling objections and closing deals.
✨Tip Number 3
Show off your customer service experience! Be ready to share specific examples of how you've gone above and beyond for customers in the past. This will highlight your ability to retain clients and sell additional products.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and keep yourself fresh in their minds.
We think you need these skills to ace Inbound Sales Advisor - B&M in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our Inbound Sales team and helping customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service and sales. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it’s super easy!
How to prepare for a job interview at Convergys
✨Know Your Stuff
Before the interview, make sure you understand the role of an Inbound Sales Advisor. Familiarise yourself with the telecommunications industry and the specific products and services offered by the company. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Highlight your customer service and sales experience during the interview. Be ready to share specific examples of how you've successfully handled customer inquiries or closed sales in the past. This will demonstrate your ability to excel in the role and contribute to the team's success.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only shows respect but also allows you to provide more relevant answers. If you're unsure about a question, don't hesitate to ask for clarification—this can reflect positively on your communication skills.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team culture, training opportunities, or career development paths. This shows that you're serious about the role and eager to grow within the company.
