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- Tasks: Manage supplier relationships and drive performance for key telecom partners.
- Company: Join Convergence Group, a dynamic company revolutionising business connectivity.
- Benefits: Competitive salary, 33 days holiday, private medical insurance, and hybrid working.
- Other info: Dog-friendly office and a culture that values curiosity and ownership.
- Why this job: Make a real impact in a fast-paced environment with growth opportunities.
- Qualifications: 5+ years in Supplier Management within telecoms or technology.
The predicted salary is between 55000 - 65000 £ per year.
Want to be part of a company that’s on a mission to make business connectivity as easy to use as electricity, water, or gas? That’s exactly what we’re doing at Convergence Group - and we’re looking for a Supplier Manager to join us on the journey. You’ll use your Telecoms and Supplier Relationship Management expertise to ensure our strategic partners deliver reliable, scalable, and cost-effective services that power our growth.
The pace and intensity are higher than most environments in our sector. The workload is typically around 30% greater than many people will have experienced elsewhere - not because we are chaotic, but because we are ambitious and constantly building. We grow organically and through acquisition, continuously integrating, improving and raising the bar. The landscape evolves, priorities shift, and expectations rise. If you prefer a predictable, static environment, this probably won’t feel comfortable. If you are energised by growth, movement and high standards, it can be deeply rewarding. Your strengths will have a bigger platform here - and you will be stretched behaviourally more than in most environments. We value respectful honesty: anyone can challenge an idea; hierarchy doesn’t protect thinking and getting it right matters more than being right. Ego doesn’t perform well here; curiosity, learning and ownership do. We hire people who are already strong at their craft - the stretch at Convergence Group is navigating pace, complexity and constant evolution. This environment isn’t for everyone, but for the right person it offers an exceptional opportunity for impact, growth and accelerated development.
What You’ll Be Doing As Our Supplier Manager
- Own and evolve our Strategic Supplier Relationship Management (SSRM) framework to ensure strong supplier performance and value delivery
- Build strong, outcome-focused relationships with key partners (e.g. BT Wholesale, Virgin, Openreach, Cisco, Fortinet, Extreme)
- Act as the escalation point for supplier performance issues and drive resolution
- Drive efficiency across third-party spend (COGS) to improve margins and competitiveness
- Manage vendor accreditations, renewals, and compliance requirements
- Support key supplier relationships that underpin business-critical systems, e.g. Service Now and SolarWinds.
- Lead procurement activity in any internal tendering processes
- Manage supplier selection, onboarding, and supply chain due diligence with risk and compliance
- Manage commercial and contract relationships for key outsourced partnerships
- Drive continuous improvement, innovation and measurable value from suppliers
- Ensure supplier SLA issues are resolved quickly and compensation is recovered where appropriate
What We’re Looking For
- 5 + years’ experience in Supplier Management / SRM within telecommunications or technology
- Has worked with major telecoms carriers (e.g. BT Wholesale / Virgin) and technology vendors (e.g. Cisco, Fortinet, Extreme)
- Supply side / procurement experience in delivering tangible cost savings
- Strong Supplier Relationship Management, negotiation, and conflict management skills
- Solid Excel and analytical skills
- Organised, proactive, and able to see the bigger picture
- CIPS or similar procurement qualification (nice to have, not essential)
- Comfortable working in a fast-paced SME environment
- Able to pass BPSS and other clearance checks
What You’ll Get
- £55-65,000 salary
- 33 days holiday (including bank holidays)
- Private medical insurance
- Enhanced pension, income protection & life assurance
- Hybrid working - 3 days per week in the Solihull office
- Dog-friendly office - yes, really!
Who Are Convergence Group?
At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management - making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to shape the future with us. Where A Players come to make a difference. This isn’t just about managing suppliers. It’s about improving them, challenging them, and building partnerships that genuinely move the business forward. You’ll have real ownership, real influence, and a direct impact on commercial performance and customer outcomes. If that sounds like your kind of role, we’d love to hear from you.
Supplier Manager employer: Convergence Group
Contact Detail:
Convergence Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms and supplier management space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews by researching the company and its suppliers. Understand their challenges and think about how your experience can help them overcome these hurdles. Show us that you’re not just another candidate; you’re someone who’s genuinely interested in making an impact at Convergence Group.
✨Tip Number 3
Practice your negotiation skills! As a Supplier Manager, you’ll need to demonstrate your ability to manage relationships and resolve conflicts. Role-play scenarios with friends or mentors to build your confidence and refine your approach before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team and ready to dive into the fast-paced environment we thrive in.
We think you need these skills to ace Supplier Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Supplier Manager role. Highlight your experience in Supplier Relationship Management and any specific telecoms or technology expertise you have. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're excited about joining Convergence Group and how you can contribute to our growth. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Quantify your successes in previous roles, especially those related to cost savings and supplier performance. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Convergence Group
✨Know Your Suppliers
Before the interview, do your homework on the key suppliers mentioned in the job description, like BT Wholesale and Cisco. Understand their services, recent news, and how they fit into the telecoms landscape. This will show your genuine interest and help you discuss how you can build strong relationships with them.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you achieved tangible cost savings or improved supplier performance. Be ready to discuss your approach to conflict management and how you’ve turned challenges into opportunities. This is crucial for a role that demands strong Supplier Relationship Management skills.
✨Embrace the Fast-Paced Environment
Convergence Group thrives on growth and change, so be prepared to discuss how you handle high-pressure situations. Share experiences where you successfully navigated complex environments and adapted to shifting priorities. Highlight your organisational skills and proactive mindset.
✨Demonstrate Curiosity and Ownership
The company values curiosity and learning, so come prepared with questions about their SSRM framework and how you can contribute to continuous improvement. Show that you’re not just looking to manage suppliers but to challenge and improve them, aligning with their mission to drive innovation.