At a Glance
- Tasks: Design tailored networking solutions and support customers throughout the sales process.
- Company: Join Convergence Group, a leader in innovative connectivity solutions.
- Benefits: Competitive salary, 33 days holiday, private medical, and flexible working.
- Other info: Dynamic, dog-friendly office culture with clear growth opportunities.
- Why this job: Be a trusted advisor and shape the future of connectivity with cutting-edge technology.
- Qualifications: 5+ years in presales solutions architecture with strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
Join to apply for the Presales Solutions Architect role at Convergence Group.
About the role
At Convergence Group we’ve been quietly running the show behind some of the UK’s most complex networks for 20+ years. We’re reimagining what connectivity should look like in a world that never stops asking for more – more speed, more uptime, more agility. We know our success is powered by people (not just routers and switches). That’s why we’re looking for a Presales Solutions Architect who’s not only technically sharp but also thrives on talking to customers, demystifying the complex, and shaping networking solutions that just work.
Responsibilities
- Partner with Sales & Account teams to understand customer needs, attend meetings and reviews, and bring the tech know‑how that helps close deals.
- Design tailored LAN & WAN solutions that fit perfectly with our product set.
- Support customers throughout the process, offering clear, confident guidance – avoiding unnecessary jargon or complexity.
- Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny.
- Collaborate across teams – Sales, Service Delivery and Account Management – to win new business, support renewals and keep current customers happy.
- Track and manage activity in our CRM and contribute to a pipeline worth over £1m gross margin each year.
- Optimise every solution so it’s profitable, reliable, and built to deliver long‑lasting value.
Qualifications
- 5+ years as a Presales Solutions Architect (or similar) working closely with customers in the sales cycle.
- Background in technical pre‑sales support in Managed WAN/LAN Services, ideally with Cisco, Extreme or Fortinet technologies.
- Proven experience in network design, bespoke customer solutions and documentation.
- WAN expertise: Leased Lines, Carrier Ethernet, EFM, xDSL.
- LAN knowledge across DC, core, aggregation and access layers.
- Up‑to‑date skills in SDN, SD‑WAN, NFV and network virtualisation.
- Wi‑Fi knowledge: CAPWAP, WPA, 802.1X, mesh and controllers.
- Strong communication skills – you can talk to people, not just switches.
- UK driving licence and ability to pass BPSS and other clearance checks.
Benefits
- Salary: £60‑75k + commission + car allowance.
- Time off: 33 days holiday (including bank holidays).
- Benefits: Private Medical, enhanced Pension, Income Protection & Life Assurance.
- Balance: Flexible core hours + hybrid working (2–4 days a month in our Solihull office).
- Growth: Tools, training and clear progression paths.
- Culture: Dog‑friendly office.
About Convergence Group
We break free from corporate red tape as a privately‑owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in WAN, LAN, Wi‑Fi and Security solutions, we revolutionise infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude and drive to shape the future with us. Ready to architect the future? Our Presales Solution Architects aren’t just network designers – they’re trusted advisors, problem‑solvers and customer champions. If you’re ready to flex your tech muscles, build great relationships and leave your mark on the future of connectivity, we’d love to talk.
Presales Solutions Architect employer: Convergence Group
Convergence Group is an exceptional employer located in Solihull, offering a dynamic work culture that fosters growth and innovation in the tech sales sector. With a robust 12-week training programme, employees gain invaluable experience while enjoying benefits like uncapped commission and private medical insurance, making it an ideal place for those looking to advance their careers meaningfully.
StudySmarter Expert Advice🤫
We think this is how you could land Presales Solutions Architect
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. The more people you know, the better your chances of landing that Presales Solutions Architect role.
✨Tip Number 2
Show off your tech skills! When you get the chance to chat with potential employers, make sure to highlight your experience with WAN/LAN solutions and any relevant technologies like Cisco or Fortinet. Be ready to discuss how you've tackled complex problems in the past.
✨Tip Number 3
Prepare for those interviews by practising common questions related to presales and customer engagement. Think about how you can demystify complex tech for clients and share examples of how you’ve successfully collaborated with sales teams to close deals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Convergence Group and being part of our innovative team.
We think you need these skills to ace Presales Solutions Architect
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Presales Solutions Architect role. Highlight your experience with WAN/LAN services and any relevant technologies like Cisco or Fortinet. We want to see how your skills align with what we’re looking for!
Show Off Your Communication Skills:Since this role involves talking to customers and demystifying complex tech, it’s crucial to showcase your communication abilities. Use clear, straightforward language in your application to demonstrate that you can explain technical concepts without unnecessary jargon.
Highlight Your Problem-Solving Abilities:We’re looking for someone who can think on their feet and provide tailored solutions. In your application, share examples of how you’ve tackled challenges in previous roles, especially those involving network design or customer interactions.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Convergence Group!
How to prepare for a job interview at Convergence Group
✨Know Your Tech Inside Out
As a Presales Solutions Architect, you need to be technically sharp. Brush up on your knowledge of WAN and LAN technologies, especially Cisco, Extreme, and Fortinet. Be ready to discuss specific solutions you've designed and how they met customer needs.
✨Master the Art of Communication
Strong communication skills are key in this role. Practice explaining complex technical concepts in simple terms. Think about how you can demystify networking solutions for customers during the interview – it’s all about making them feel confident in your expertise.
✨Showcase Your Documentation Skills
Prepare to discuss your experience with professional documentation like SOWs and HLDs. Bring examples if possible, and be ready to explain how your documentation has helped in previous projects. This shows you understand the importance of clarity and professionalism.
✨Collaborate and Connect
This role involves working closely with various teams. Be prepared to share examples of how you've successfully collaborated with sales, service delivery, and account management in the past. Highlight your ability to build relationships and support customers throughout the process.
