IT Recycling Support

Converge Technology Solutions UK, the trading names of Stone Technologies Limited based in Staffordshire, UK, designs industry-specific IT solutions for each client. An IT reseller and manufacturer with an award-winning IT recycling facility, we stand out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities.

Inclusivity and Support: We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles.

Nurturing Diversity: Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programmes and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive.

Sustainable Practices: Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values.

About the Role: Working closely with our IT Recycling, Production, Service & Repair, Warehouse and Commercial teams, you will provide essential administrative and operational support to ensure our processes run smoothly. From maintaining accurate records and coordinating operational activities to supporting regulatory reporting and customer queries, you will help ensure we meet our service commitments and compliance requirements.

What You'll Be Doing:

• Maintaining accurate stock, asset, intake and inventory records across our operational systems.
• Supporting daily waste reporting and ensuring information is accurately recorded in line with DEFRA requirements.
• Coordinating returns, RMAs and supplier-related processes.
• Producing and maintaining reports, spreadsheets and operational documentation.
• Supporting stock checks, process audits and administrative controls.
• Responding to internal and external queries, providing timely and professional communication.
• Assisting with mobile device and IT asset-related requests, including device locks and password queries.
• Maintaining departmental SharePoint records and documentation.
• Working collaboratively with colleagues across different departments to support operational targets and service delivery.
• Identifying opportunities to improve administrative processes, accuracy and efficiency.
• Supporting compliance with Health & Safety procedures and company standards.

What We're Looking For: We're looking for someone who enjoys working in a busy environment, takes pride in accuracy and is comfortable managing a variety of tasks and priorities. You’ll ideally have:

• Previous experience in an administrative, warehouse or operational support environment.
• Excellent attention to detail and strong organisational skills.
• Good IT skills, including Microsoft Office, particularly Excel and Outlook.
• Confidence working with data, spreadsheets and business systems.
• Strong written and verbal communication skills.
• The ability to prioritise workloads and meet deadlines.
• A proactive, flexible approach and willingness to learn.
• The ability to work independently and collaboratively as part of a wider team.

It would be an advantage if you have:

• Experience within IT recycling, refurbishment or IT Asset Disposition (ITAD).
• Knowledge of stock control, inventory management or reconciliation processes.
• Experience supporting operational compliance, reporting or audit activities.

Why Join Converge? At Converge Technology Solutions UK, our people are at the heart of what we do. We are committed to creating an environment where individuals feel supported, valued and empowered to contribute to our success. Our values guide how we work together:

• Empowering Our People - Supporting our colleagues to grow, develop and succeed.
• Sustainability & Community at Heart - Making a positive difference through responsible and sustainable technology solutions.
• Customer-Centric Excellence - Delivering outstanding service and continually improving what we do.
• Partnerships Built on Trust - Building collaborative relationships that drive shared success.

This is a great opportunity to become part of a supportive team, gain exposure to different operational functions and contribute to a business where sustainability and continuous improvement really matter.