Converge UK is seeking a customer-focused 1st Line Support Agent to join our Technology & Services team on-site. You will resolve IT incidents and service requests for end users, supporting a range of hardware, software and Microsoft 365 tools while delivering a high standard of customer service.
You’ll work closely with internal teams and third-party suppliers, ensuring business-critical systems stay up and meeting service levels.
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On-Site 1st Line IT Support Technician in Stafford employer: Converge UK
Converge is an exceptional employer located at our HQ in Acton Gate, Stafford, offering a dynamic work environment that fosters collaboration and innovation. We prioritise employee growth through continuous learning opportunities and provide a supportive culture where your contributions as a Cloud Engineer are valued. With a focus on Microsoft cloud technologies, you will be part of a team that not only delivers cutting-edge solutions but also encourages personal development and career advancement.
