Converge UK is seeking a customer-focused 1st Line Support Agent to join the Technology & Services team in a hybrid role at Converge HQ, Stafford. You will resolve incidents, support Windows & Microsoft 365, and help onboard/offboard users while working with internal teams and third-party suppliers to maintain business systems.
The role emphasizes excellent customer service, strong troubleshooting, and proactive problem-solving to ensure a smooth user experience and continuous service
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Hybrid 1st Line IT Support Specialist Windows & 365 in Stafford employer: Converge UK
Converge is an exceptional employer located at our HQ in Acton Gate, Stafford, offering a dynamic work environment that fosters collaboration and innovation. We prioritise employee growth through continuous learning opportunities and provide a supportive culture where your contributions as a Cloud Engineer are valued. With a focus on Microsoft cloud technologies, you will be part of a team that not only delivers cutting-edge solutions but also encourages personal development and career advancement.
