Commercial Manager

Overview

Converge Technology Solutions: A Commitment to Inclusivity, Innovation, and Sustainability

As part of a global technology business, Converge Technology Solutions, the trading names of Stone Technologies Limited based in Staffordshire, UK, designs industry specific IT solutions for each client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility.

Standing out as an innovative, highly accredited market leader with exceptional employee engagement, our core values are clear, with sustainability at the heart of our activities.

Inclusivity and Support: We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles.

Nurturing Diversity: Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement, with comprehensive training programs, a wide variety of apprenticeships, and opportunities for community support with up to three days a year to volunteer, enabling employees to thrive.

Sustainable Practices: Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values.

Do you have a passion for Technology? Do you have the drive to succeed? Are you looking to work in a fast-paced environment? Do you want to be part of a growing award-winning technology company?

We are seeking a Commercial Manager to join our IT Recycling team.

As a Commercial Manager, you will manage existing relationships, prospecting to bring in new routes to market, sell and maximise profit for selling refurbished equipment, increase commercial awareness within the IT Recycling team and purchase refurbished equipment at competitive rates for resale through different vertical routes.

Key Responsibilities

• Provide accurate rebate values to the sales team when requested
• Work with management team to ensure targets are on track
• Manage stock levels through our platforms – Stone Refurb, Converge Renew
• Ensure the stock goes to the best routes to market – Stone refurb etc
• Manage meetings with brokers to drive and maintain the margin expectations
• Deliver high quality meetings to qualify that the best IT equipment will be collected i.e. that it is valuable and can be re-sold
• Communicate with customers as required
• Manage and communicate forecasts accurately
• Continuously looking to onboard new brokers
• Attend and contribute to team meetings
• Share ideas and experiences with team, contribute to team improvements
• Work closely and communicate with Recycling operations ahead of collections and afterwards
• Always looking for new suppliers for purchasing equipment
• Ensuring when purchasing equipment, processes are correctly followed
• Ensure all waste is sold through the correct routes and not outside of the UK
• Commercial awareness on making key decisions on what is the best route for equipment
• Deal with complaints swiftly. Correct recording and escalation

Measures of Performance:

• Revenue and GP targets being met
• GP increase year on year
• Revenue increase year on year
• Gross/Net profit margins
• Sales revenue
• Prospecting activity
• Customer retention
• Year to date sales growth
• Profit made against target
• Response times to sales staff
• New Brokers onboarded
• New supplier onboarded for buying
• Broker paid for stock within 30 days
• Incoming stock deliveries made on time and communicated to Recycling Operations, Sales and Stone Refurb Teams
• Effective communication to the sales team around quotations, lead times and general updates
• Effective communication to the Recycling Specialists and Head of IT Recycling around special pricing jobs for our customers

Person Specification

• Essential Qualifications: GCSE English and Maths or equivalent, A Levels or equivalent, Business Management qualifications and a Full UK driving licence.
• Essential Experience/Skills: Demonstratable Business Development or Sales Manager experience, experience of the IT broker market, sales performance and gaining new customers through prospecting.
• Desired Experience/Skills: Knowledge of ADISA accreditations, understanding of what is valuable and can be resold, experience working in IT recycling, knowledge of the ITAD and Refurbishment market and Bid/Tender management experience.

Job details

This is a full time position – 37 hours per week – This is a hybrid role.

We reserve the right to close this advert early if we are in receipt of sufficient applications for this position.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach.

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