Convera is seeking a Customer Support Associate to join our Education team. You will provide high-quality support to education clients, handling student payments queries and related services, collaborating with Sales, Operations, Payments and Compliance.
This hybrid role requires working on-site 2-3 days per week with hours 9 am–5:30 pm, Monday to Friday. Visa sponsorship is not available now or in the future, and you must have the right to work in the UK.
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Hybrid Education Payments Support Specialist in Peterborough employer: Convera
Convera is an exceptional employer that prioritises employee growth and development, offering robust training and mentorship opportunities for its Global Customer Care Lead role. With a dynamic hybrid work culture in the UK, employees enjoy a collaborative environment that values innovation and operational excellence while serving a diverse international client base. The company’s commitment to meeting customer satisfaction targets ensures that team members are part of a meaningful mission, making it a rewarding place to work.
