Convera is seeking a Customer Support Associate to join our Education team. You will provide high-quality support to education clients, including universities, handling student payments queries and related services.
You will collaborate with Sales, Operations, Payments and Compliance to ensure timely, professional responses. Working Model is Hybrid (onsite 2–3 days/week), with hours Monday–Friday 9:00–17:30.
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Education Payments Support Specialist in Peterborough employer: Convera
Convera is an exceptional employer that prioritises employee growth and development, offering robust training and mentorship opportunities for its Global Customer Care Lead role. With a dynamic hybrid work culture in the UK, employees enjoy a collaborative environment that values innovation and operational excellence while serving a diverse international client base. The company’s commitment to meeting customer satisfaction targets ensures that team members are part of a meaningful mission, making it a rewarding place to work.
