Convera seeks a Principal Program Manager – Operations Management in London (hybrid) or Remote UK. You will own critical issues, coordinate cross-functional teams, and drive timely resolutions to protect customer trust and reduce operational risk.
As a central figure among Product, Engineering, Operations, Risk, and Compliance, you will establish governance, reporting, and operating rhythms that scale the organization and improve accountability across functions.
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Principal PM: Operations & Escalations Lead (Hybrid/Remote) in London employer: Convera
Convera is an exceptional employer that prioritises employee growth and development, offering robust training and mentorship opportunities for its Global Customer Care Lead role. With a dynamic hybrid work culture in the UK, employees enjoy a collaborative environment that values innovation and operational excellence while serving a diverse international client base. The company’s commitment to meeting customer satisfaction targets ensures that team members are part of a meaningful mission, making it a rewarding place to work.
