At a Glance
- Tasks: Drive sales and manage key accounts while exceeding revenue targets.
- Company: Join Convene, a global hospitality leader transforming how people meet and work.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and subsidised fitness memberships.
- Other info: Must reside in the UK and be eligible to work without sponsorship.
- Why this job: Be part of a diverse team committed to growth and making a real impact.
- Qualifications: 5+ years in the UK meetings industry with strong networking and sales skills required.
The predicted salary is between 43200 - 72000 £ per year.
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.
We’re looking for a Senior Account Manager to join our Sales team. The Senior Account Manager will report directly to the Director of Sales UK.
SENIOR ACCOUNT MANAGER
What You’ll Do:
- Consistently exceed revenue targets through strategic sales and account management efforts, aligning with broader commercial objectives.
- Cultivate relationships in managed accounts, aiming to elevate them to the Regional/Enterprise level or identify opportunities for MSAs across the global portfolio.
- Drive new revenue growth by capitalising on opportunities in the experiential events market.
- Serve as a go-to expert on Convene product offerings, including meetings and technology solutions, and translate product features into functional client solutions.
- Maintain an engaging sales presence, both in person and virtually.
- Demonstrate thorough knowledge of competitors, articulating the Convene story and differentiation.
- Grow demand through strategic account development, expanding your network of contacts, and building long-term relationships.
- Maintain up-to-date knowledge of Convene products and locations, contributing to local and regional brand building.
- Understand the local, regional, and global business plan to ensure personal targets align with overall sales objectives.
- Share market intelligence and industry trends with the Senior Leadership team.
- Conduct and coordinate site inspections, virtual tours, client meetings, and quarterly business reviews for key accounts.
- Discover and build relationships with new decision-makers, while nurturing current and prospective clients and referral partners.
- Respond rapidly to client inquiries and maintain up-to-date account details for key accounts.
- Negotiate and close agreements, adhering to internal pricing guidelines while ensuring client specifications are met.
- Stay informed of competitive landscape and maintain relationships with industry counterparts.
- Attend trade shows, networking sessions, and events to prospect for new business.
- Exceed budgeted financial goals for both quarterly and annual targets.
- Cultivate relationships with allocated key accounts through consultative sales efforts to achieve and surpass commercial goals.
- Own and manage a portfolio of accounts based on location, volume, and spend.
- Target and secure new business to increase market share across the global portfolio of brands and products.
- Secure repeat business from allocated accounts, ensuring long-term client satisfaction and retention.
What We Look For:
- 5+ years of experience in a commercial role within the UK meetings and events industry
- Proven track record in selling to London’s corporate and agency markets
- Knowledge of experiential events across business and consumer markets
- Exceptional networking abilities and relationship-building sales skills
- Capable of working independently while thriving in a team-oriented environment
- Strong written and verbal communication skills
We’re Here For You - At Convene, you’ll receive:
Health and Wellness
- Private medical insurance
- Subsidised eye care
- Subsidised fitness membership
- Employee Assistance Program: well-being support and personal advice programme
Time Off and Work-Life Balance
- 25 days annual leave plus bank holidays, and company sick pay
- Financial Support and Benefits
- Bonus scheme
- Interest-free loan for rail season tickets & further education
- Subsidised bicycle purchase through Cycle to Work scheme
Professional Development and Recognition
- Continuous professional and personal development support
- Employee recognition and reward programs to mark achievements and milestones
Community and Impact
- Opportunities to volunteer, donate, and participate in community give-back initiatives
- The opportunity to have a significant impact on your team and the business in the work that you do
#LI-CD1
Senior Account Manager in London employer: Convene
Convene in Manchester is an excellent employer, offering a dynamic work environment where flexibility and customer satisfaction are at the forefront. With a strong emphasis on employee growth through training and development opportunities, staff can enhance their skills while enjoying a supportive culture that values teamwork and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager in London
✨Tip Number 1
Familiarise yourself with Convene's values of GRIT (Genuine, Relentless, Integrity & Teamwork). During interviews or networking opportunities, demonstrate how your personal values align with theirs, showcasing your commitment to an inclusive and equitable workplace.
✨Tip Number 2
Leverage your existing network within the UK meetings and events industry. Reach out to contacts who may have insights into Convene or can provide referrals. Building relationships with current employees can give you a competitive edge.
✨Tip Number 3
Stay updated on the latest trends in experiential events and the competitive landscape. Being able to discuss recent developments and how they relate to Convene's offerings will position you as a knowledgeable candidate during discussions.
✨Tip Number 4
Prepare to showcase your sales achievements and strategies in previous roles. Be ready to discuss specific examples of how you've exceeded revenue targets and built long-term client relationships, as this will resonate well with the hiring team.
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the UK meetings and events industry. Focus on your achievements in sales, particularly any that demonstrate your ability to exceed revenue targets and build strong client relationships.
Craft a Compelling Cover Letter:In your cover letter, express your passion for the role and the company. Mention how your values align with Convene's GRIT principles and provide specific examples of how you've demonstrated these qualities in your previous roles.
Showcase Networking Skills:Since exceptional networking abilities are crucial for this position, include examples of how you've successfully built and maintained relationships in your past roles. Highlight any relevant contacts or networks you have within the corporate and agency markets in London.
Demonstrate Industry Knowledge:Research the experiential events market and be prepared to discuss current trends and competitors in your application. This will show your understanding of the industry and your readiness to contribute to Convene's goals.
How to prepare for a job interview at Convene
✨Showcase Your Sales Achievements
Be prepared to discuss specific examples of how you've exceeded revenue targets in your previous roles. Highlight your strategic sales efforts and how they align with broader commercial objectives, as this will resonate well with the interviewers.
✨Demonstrate Industry Knowledge
Familiarise yourself with the latest trends in the UK meetings and events industry, especially regarding experiential events. Being able to articulate your understanding of competitors and the unique offerings of Convene will set you apart.
✨Emphasise Relationship-Building Skills
Since the role requires exceptional networking abilities, prepare to share examples of how you've cultivated long-term relationships with clients. Discuss your consultative sales approach and how it has led to client satisfaction and retention.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle client inquiries. Think of scenarios where you've successfully negotiated agreements or resolved conflicts, and be ready to explain your thought process.
